Programme Support Office Analyst
Programme Support Office Analyst

Programme Support Office Analyst

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support programme delivery through governance, reporting, and stakeholder engagement.
  • Company: Join DCC, a leader in transforming Britain's energy system for a smarter, greener future.
  • Benefits: Enjoy hybrid working, competitive salary, and a range of personalised benefits.
  • Why this job: Be part of a mission-driven team that values accountability and continuous improvement.
  • Qualifications: 1+ years in a programme environment; strong communication and Microsoft Office skills required.
  • Other info: Opportunity to influence senior stakeholders and support large-scale transformation projects.

The predicted salary is between 28800 - 43200 £ per year.

Salary Competitive

London (Hybrid working model, 2 days a week office based, 3 days remote)

Competitive Salary 6 Month FTC

As a PSO Analyst, you will provide value-add services and governance to support successful programme delivery. Working in a fast-paced and highly regulated environment, you’ll play a central role in ensuring best practices in project governance, reporting, and stakeholder engagement, while maintaining a focus on continuous improvement.

What will you be doing?

· Provide insightful programme support including RAID management, reporting, and governance compliance.

· Prepare meeting packs, agendas, actions, and minutes with exceptional attention to detail.

· Present materials to varied stakeholders, including senior leadership.

· Analyse data to identify trends and drive improvements across programmes.

· Support lessons learned reviews and embed continuous improvement.

· Deputise for the PSO Manager where required in internal and external forums.

· Champion DCC behaviours – be accountable, act with integrity, and make a difference.

What are we looking for?

A results-driven, detail-oriented, and thrive in a collaborative environment. You are proactive, resilient, and bring a structured mindset to solving problems. You understand the value of great governance, clear reporting, and building strong relationships.

· 1+ years in a programme, portfolio, or PMO environment.

· Strong understanding of project governance, risk and issue management, planning, and reporting.

· Excellent communication skills – both verbal and written – with the ability to translate complex data for diverse audiences.

· Proficient with Microsoft Office (including Excel, Project, PowerPoint, Visio); experience with tools like Power BI is a plus.

· Demonstrated initiative and ability to work independently under pressure.

· Experience in supporting large-scale transformation or delivery programmes.

Desirable Qualifications

· Bachelor\’s degree or equivalent experience.

· Industry certifications (e.g. APM, P3O, Prince2) or commitment to attaining them.

· Experience in the Energy sector or another regulated environment.

· Understanding of software delivery lifecycle and influencing senior stakeholders.

About the DCC:

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

Company benefits:

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you’d like to ask before applying, please contact stephanie.owen@peregrineresourcing.com or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.

Join the DCC and discover the power of you.

What to do now

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

As a Disability Confident member, DCC is committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, need a copy of this job advert in an alternative format, or have any other questions you’d like to ask before applying, please contact stephanie.owen@peregrineresourcing.com

Please click here for the Capita statement.

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Programme Support Office Analyst employer: Smart DCC

At DCC, we pride ourselves on being an exceptional employer, offering a dynamic work environment in London with a hybrid working model that promotes work-life balance. Our commitment to employee growth is evident through tailored benefits and opportunities for professional development, ensuring that every team member can thrive while contributing to our mission of transforming Britain's energy system. Join us to be part of a collaborative culture where your contributions are valued, and you can make a meaningful impact on the future of energy.
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Contact Detail:

Smart DCC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Programme Support Office Analyst

✨Tip Number 1

Familiarise yourself with the specific tools mentioned in the job description, such as Microsoft Excel, Project, and Power BI. Being able to demonstrate your proficiency in these tools during the interview will show that you are ready to hit the ground running.

✨Tip Number 2

Prepare examples of how you've successfully managed RAID (Risks, Assumptions, Issues, Dependencies) in past roles. This will help you illustrate your understanding of project governance and your ability to contribute to programme delivery effectively.

✨Tip Number 3

Research the DCC and its mission to make Britain more connected. Understanding their goals and values will allow you to align your answers with their vision during the interview, showcasing your genuine interest in the role and the company.

✨Tip Number 4

Practice presenting complex data in a simplified manner. Since the role involves presenting materials to varied stakeholders, honing this skill will prepare you for potential scenarios during the interview where you may need to demonstrate your communication abilities.

We think you need these skills to ace Programme Support Office Analyst

Programme Support
Governance Compliance
RAID Management
Data Analysis
Stakeholder Engagement
Attention to Detail
Project Governance
Risk and Issue Management
Planning and Reporting
Excellent Communication Skills
Microsoft Office Proficiency
Power BI Experience
Independent Working
Problem-Solving Skills
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in programme support, project governance, and stakeholder engagement. Use specific examples that demonstrate your attention to detail and ability to analyse data.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly your experience in a PMO environment and your understanding of project governance.

Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your verbal and written communication abilities. Consider including examples of how you've successfully presented materials to diverse audiences.

Highlight Continuous Improvement Initiatives: Discuss any past experiences where you contributed to continuous improvement within a programme or project. This could include lessons learned reviews or initiatives that enhanced governance compliance.

How to prepare for a job interview at Smart DCC

✨Showcase Your Attention to Detail

As a PSO Analyst, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulousness led to successful outcomes, especially in preparing meeting packs or reports.

✨Demonstrate Your Communication Skills

You’ll need to present materials to varied stakeholders, including senior leadership. Practice explaining complex data in simple terms and be ready to showcase your verbal and written communication skills during the interview.

✨Highlight Your Governance Knowledge

Understanding project governance is key for this role. Brush up on your knowledge of RAID management and reporting processes, and be ready to discuss how you’ve applied these in previous roles.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and resilience. Think of scenarios where you had to manage risks or issues in a project and how you approached them, demonstrating your structured mindset.

Programme Support Office Analyst
Smart DCC

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