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- Tasks: Lead demand management and collaborate across teams to drive project efficiency.
- Company: Join DCC, a leader in transforming Britain's energy system for a greener future.
- Benefits: Enjoy hybrid working, competitive salary, performance bonuses, and personalised benefits.
- Why this job: Be part of a mission-driven team making a real impact on climate change.
- Qualifications: Bachelor's degree in IT or related field; experience in planning and IT project lifecycle.
- Other info: Inclusive recruitment process; reach out for adjustments or questions.
The predicted salary is between 43200 - 72000 £ per year.
Salary: Competitive
Location: London or Manchester (Hybrid working model, 2 days a week office based, 3 days remote)
Compensation: Competitive Salary plus performance related bonus
We are recruiting for a Demand Lead who will act as a single point of contact for demand management for In Life Changes at DCC. Reporting to the Head of In Life Change, the successful candidate will collaborate cross-functionally within DCC, and with external governance such as RECCO (Retail Energy Code Company) and SEC (Smart Energy Code). You will be the ‘front door’ and will drive new items through the demand process. You will also manage the pipeline with Service Providers – with particular emphasis on strong medium to long term planning (i.e., over an 18–36-month horizon). In addition to forecasting and managing new demand into the team, the Demand Lead will find opportunities to drive efficiencies by tracking deliveries through to their release.
Responsibilities:
- Define policies and processes for discovering, analysing, planning, controlling and documenting the need to carry out and co-ordinate impact assessments of project demand across the business and with external Service Providers in line with regulatory requirements outlined in the Smart Energy Code (SEC).
- Be responsible for capacity and resource planning to ensure resources are effectively utilized, delivery risks are mitigated, and changes are delivered in a cost-effective manner.
- Drive best practice and provide thought leadership to help stakeholders adopt and adhere to the agreed demand management approach.
- Manage the process of integrating demand management with operational change delivery processes.
- Review new business proposals and provide advice on demand issues.
- Work with business representatives to agree and implement short-term and medium-term modifications to demand.
- Maintain a pipeline/forecast of upcoming change for the In Life Change delivery team.
- Categorize and prioritize technology demands based on urgency, impact, and alignment with business goals to facilitate effective resource allocation – working with Product Owners.
- Work with In Life Change Delivery Leads to manage SLAs with REC, SEC and other Service Providers and drive efficiencies and improvements in this space.
- Build and maintain a strong network within DCC and with key partners to drive outcomes.
- Track new demand items end-to-end by collaborating with release management to ensure clear paths to live.
Desired Experience:
- Technology Business Partnering.
- Experience of planning/forecasting.
- Working knowledge of ITIL.
- A strong understanding of the IT project lifecycle and proven portfolio management experience.
- Experience of transitioning services from build environments into operation.
- Ability to identify risks and effective mitigation planning.
- Experience in leading in a matrix environment – setting the pace for the team.
Desirable Qualifications:
- Bachelor’s degree in information technology, Computer Science, or a related field;
- Agile or Scrum Master certification;
- Certified Demand Driven Planner (CDDP) or equivalent qualification.
About the DCC:
At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.
Company Benefits:
The DCC’s continued success depends on our people. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.
If there are any questions you’d like to ask before applying, please contact stephanie.owen@peregrineresourcing.com or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.
What to do now:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. As a Disability Confident member, DCC is committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, need a copy of this job advert in an alternative format, or have any other questions you’d like to ask before applying, please contact stephanie.owen@peregrineresourcing.com.
Demand Lead employer: Smart DCC
Contact Detail:
Smart DCC Recruiting Team
stephanie.owen@peregrineresourcing.com
StudySmarter Expert Advice 🤫
We think this is how you could land Demand Lead
✨Tip Number 1
Familiarise yourself with the Smart Energy Code (SEC) and Retail Energy Code Company (RECCO) regulations. Understanding these frameworks will not only help you in discussions but also demonstrate your commitment to compliance and governance in demand management.
✨Tip Number 2
Network with professionals in the energy sector, especially those involved in demand management and project delivery. Building relationships with key stakeholders can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Showcase your experience in capacity and resource planning during interviews. Be prepared to discuss specific examples where you've successfully managed resources and mitigated risks, as this is a crucial aspect of the Demand Lead role.
✨Tip Number 4
Stay updated on industry trends and best practices in demand management and IT project lifecycles. Being knowledgeable about current developments will allow you to contribute valuable insights and position yourself as a thought leader in the field.
We think you need these skills to ace Demand Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in demand management, capacity planning, and IT project lifecycle. Use specific examples that demonstrate your ability to drive efficiencies and manage resources effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of the Demand Lead position, particularly your experience in cross-functional collaboration and stakeholder management.
Highlight Relevant Qualifications: If you have qualifications such as Agile or Scrum Master certification, or experience with ITIL, make sure to mention these prominently in your application. They are desirable and can set you apart from other candidates.
Showcase Your Soft Skills: The role requires strong leadership and communication skills. Provide examples in your application that demonstrate your ability to lead in a matrix environment and effectively communicate with various stakeholders.
How to prepare for a job interview at Smart DCC
✨Understand the Demand Management Process
Familiarise yourself with the demand management process, especially how it integrates with operational change delivery. Be prepared to discuss your experience in managing demand and how you can drive efficiencies in this area.
✨Showcase Your Cross-Functional Collaboration Skills
Since the role involves working with various stakeholders, highlight your experience in cross-functional collaboration. Prepare examples of how you've successfully worked with different teams or external partners to achieve common goals.
✨Demonstrate Your Planning and Forecasting Expertise
The position requires strong planning and forecasting skills. Be ready to discuss your approach to capacity and resource planning, and provide specific examples of how you've effectively managed resources in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and risk mitigation strategies. Think of situations where you've identified risks in a project and how you addressed them, as this will showcase your proactive approach.
