Senior Human Resources Advisor

Senior HR Advisor

We are the Smart Currency Group , and this role is to support in the management of our talent for the whole group. The business consists of two Foreign Exchange Brokerages, a Fintech hub, a Property Media Company, and a Luxury Property Brand. The primary role of the group is to educate and help individuals and businesses manage their risk. The Group is run by a group of high achievers. The same energy, drive, performance will be expected from the successful applicant. If you are confident that you are a high achiever and will deliver, please apply.

We are privately owned and are self-funded. We are entrepreneurial, customer focused and ambitious. We are looking to grow a business for the future. We have achieved success in doing this through our consultative approach, our technology drive and through working as a team.

One of our key USP’s is our ability to deliver excellent customer service, which is further supported by us being number 1 across two areas of Trustpilot for over a year. Therefore, it is not just us saying it, our customers agree.

We are currently looking to double in size over the next 3 years and we will only achieve this through effectively supporting our people and having a top-class HR function.

We are recruiting for an experienced HR Administrator to join our HR team. The successful candidate will be responsible for (but not limited to):

Administration:

HR System Management

• Responsibility for updating the HRMS (People HR), to ensure colleague profiles are maintained and accurately updated
• Creating and populating new employee records on the HR system
• Implement contractual changes and ensure HR systems are updated
• Update holiday, sick leave calendar on the HR system

HR Communication

• Daily monitoring and maintenance of the ‘HR Mailbox’ in outlook
• Provide clear, concise, and timely advice in response to queries from employees and line managers and escalate when necessary
• Taking ownership of the HR Newsletter

HR Audits

• Conducting regular audits of HR data to ensure it is accurate
• Supporting with end of year financial audit

HR Administration

• Refining existing HR administration processes to ensure these remain fit-for-purpose
• Maintaining and ensuring all employee records and systems are updated and accurate
• Ensure absence process is being followed, including Return Works being actioned and logged

Payroll, Benefits and Invoicing

• Run payroll using for our UK and Spain offices
• Manage all family friendly leave paperwork, flexible working paperwork and any other ad hoc requests,
• Responsibility for managing and tracking Company incentives and ensuring appropriate information is recorded in the Payroll,
• Supporting with administration for the Company Benefits programme; where required
• Own and control the P11D process
• Submitting the pension reports to our pension provider
• Upload all HR related invoices for approval and ensure payment by the finance team
• Other administration tasks

Leavers Process

• Administering the leavers process, ensuring records are closed and all paperwork finalised
• Conducting exit interviews and record findings

Systems Administration

• Update employee records in the CRM: address, phone/mobile numbers
• Conducting annual DBS checks on all employees

Charity

• Administer and champion our company supported charity events and initiatives

Onboarding

• Drafting and issuing offer and contract paperwork
• Responsibility for the New Starter Administrative process, including Right to Work checking and issuing of all paperwork (including Contracts) and uploading information to the HRMC
• Implement the process for the new starters from receiving an offer letter to the first week in the new position. That would include, sending welcome pack, collecting necessary documents, assigning buddy/mentor
• Liaising with the IT Team for New Starters to ensure new technology packs are ordered and set up
• Responsibility for tracking Probation Management for colleagues and liaising with Line Managers to ensure paperwork and meetings are completed
• Helping with the on-boarding of the new starters. Carrying out induction, preparing activity schedule for the first few days, organizing/encouraging social, team building events to get new starters bond with the new colleagues.
• Attending 4,8 and 12 week reviews for new starters

Employee Welfare

• Conducting welfare conversations and return to work interviews
• Promoting the Employee Assistance Programme
• Training Line Managers on Welfare conversations

Benefits

• Promoting and advertising our employee benefits
• Ensure all employees understand our benefits

Office Administration

• Support with Office Administration when Office Administrator is out of the business

Performance Management

• Attending performance reviews when required
• Attending and taking notes in disciplinaries/performance meetings

Skills & Knowledge Required

• At least 3-5 years HR Administration experience
• Strong focus on Customer Service
• High Attention to Detail
• Team player but must also be fully capable of working independently
• Ability to work under pressure to deadlines
• Excellent communication, organization and administrative skills

Benefits

• Competitive salary + bonus
• Company pension scheme, medical cash plan, access to our IFA, cycle to work scheme, and long service awards., (Mont Blanc Pen, £1000 Retail voucher and a money towards a holiday abroad)
• Beautiful office in Hammersmith completes with a communal bar, gym, cafe, and stunning views of the city.
• Type of working: Hybrid
• Open office environment. Great social scene with team nights out, Summer, and Christmas parties.
• Life insurance x 3 salary
• Workplace nursery scheme
• Electric car salary sacrifice scheme

We regret only successful candidates will be contacted.