At a Glance
- Tasks: Lead a culture of excellence by setting performance standards and coaching managers.
- Company: Join Smart Currency Group, a dynamic company focused on high performance and growth.
- Benefits: Enjoy a vibrant work environment with opportunities for personal and professional development.
- Why this job: Make a real impact by fostering a high-performance culture that inspires and motivates others.
- Qualifications: 5+ years in performance-focused roles; experience in business, sport, or coaching is essential.
- Other info: Ideal for those passionate about driving excellence and developing talent in fast-paced settings.
The predicted salary is between 43200 - 72000 Β£ per year.
Overview The High-Performance Manager is the driving force behind a culture of excellence at Smart Currency Group. This hands-on role sets and enforces clear standards, ensuring performance is measured not just by outcomes, but by mindset, work ethic, and the ability to inspire others. You will equip managers to lead with accountability, run rigorous reviews, and build an environment where grit, hard work, ambition, and delivery are the norm. High performers will be stretched. Underperformance will be tackled head-on. Your mission: make excellence expected β and achievable β for everyone.Ideal Background We are seeking someone with practical experience in building and sustaining high performance cultures. This could come from:A high-performance business environment (e.g. elite sales, consultancy, scale-up operations)A sports performance or coaching background, particularly with experience in performance systems and mindset developmentA disciplined, performance-focused culture such as military or elite training academiesCandidates who combine experience across sport and business, or have coached in both environments, are especially encouraged to apply.Key Responsibilities Provide clarity on what High Performance is and that it is expectedEnsure all employees have clear OKRs, KPIs, and role expectationsRoll out \βWhat Good Looks Like\β standards and performance scorecardsLead structured performance reviews, calibrations, and recognition processesDeliver gamification and peer-feedback initiatives to drive performance cultureImplement growth plans for high-potential employees and improvement plans for underperformanceCoach managers and individuals on performance standards, feedback, and developmentSkills & Attributes Understanding what High Performance Looks LikeHigh Energy, drive, grit and work ethicStrong understanding of performance systemsSkilled coach with experience supporting individual and team developmentConfident in enabling and challenging line managersResults-oriented, pragmatic, and process-drivenHigh cultural awareness; able to embed high performance within values-led environmentsComfortable using performance and learning data to inform decisionsStrong facilitation, feedback, and presentation skillsExperience Required Minimum 5 years in a performance-focused role within business, sport, or coachingProven track record of implementing performance frameworks and enabling growthExperience working in fast-paced, high-achieving teamsExposure to structured development practices, including coaching, OKRs, mentoring, or behavioural feedbackExperience with performance tooling (e.g. scorecards, gamification, feedback systems) is advantageousSeniority level Mid-Senior levelEmployment type Full-timeJob function Human Resources and TrainingLocation: Hammersmith, England, United Kingdom
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High Performance Manager employer: Smart Currency Exchange
Contact Detail:
Smart Currency Exchange Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land High Performance Manager
β¨Tip Number 1
Network with professionals in high-performance environments, such as elite sports or consultancy. Attend industry events or webinars where you can connect with individuals who have experience in building performance cultures.
β¨Tip Number 2
Showcase your understanding of performance systems by engaging in discussions on platforms like LinkedIn. Share insights or articles related to high-performance management to demonstrate your knowledge and passion for the field.
β¨Tip Number 3
Consider reaching out to current or former employees of Smart Currency Group to gain insights into their culture and expectations. This can help you tailor your approach and show that you understand their specific needs.
β¨Tip Number 4
Prepare to discuss specific examples from your past experiences where you've successfully implemented performance frameworks or coached individuals. Being able to articulate these stories will set you apart during interviews.
We think you need these skills to ace High Performance Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in building high-performance cultures. Use specific examples from your background in business, sports, or coaching that demonstrate your ability to inspire and drive performance.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about high performance and how your skills align with the role. Mention your understanding of performance systems and your experience in coaching or mentoring others.
Showcase Relevant Achievements: When detailing your work history, focus on achievements that reflect your ability to implement performance frameworks and drive results. Use metrics where possible to quantify your impact.
Prepare for Potential Questions: Anticipate questions related to your approach to performance management and culture building. Be ready to discuss specific strategies you've used to tackle underperformance and promote excellence.
How to prepare for a job interview at Smart Currency Exchange
β¨Showcase Your Experience
Be ready to discuss your practical experience in building high-performance cultures. Highlight specific examples from your background in business, sports, or coaching that demonstrate your ability to inspire and drive excellence.
β¨Understand the High-Performance Framework
Familiarise yourself with Smart Currency Group's High-Performance Framework. Be prepared to explain how you would implement this framework across departments and ensure clarity on OKRs and KPIs for all employees.
β¨Demonstrate Coaching Skills
As a High Performance Manager, you'll need to coach others effectively. Prepare to discuss your coaching philosophy and provide examples of how you've supported individual and team development in previous roles.
β¨Emphasise Results Orientation
Highlight your results-oriented mindset during the interview. Share instances where you've tackled underperformance head-on and how you've used performance data to inform decisions and drive improvements.