Senior Devops Engineer AWS

We are looking for an experienced DevOps engineer to join the Smart Communications Enterprise Architecture Team. You will be working on our Pure Cloud SAAS offering in AWS and your role will be to provide your expertise in AWS services to help us maintain and enhance our service infrastructure. This is a hands-on role where the successful candidate will be proficient in operating Kubernetes clusters in Production and also have extensive experience with AWS services more generally. You will enjoy working with Kubernetes but are also happy to work on cloud solutions with other AWS compute components (EC2 / ECS / Lambda).

About Smart Communications: Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific.

The responsibilities of the role include:

• Gain a deep understanding of Smart Communications existing infrastructure architecture in order to enhance where required.
• Design, implement and maintain scalable, secure and cost-effective solutions on the AWS platform.
• Evaluate and recommend AWS services based on project requirements.
• Develop and maintain AWS infrastructure as code.
• Work with other teams to assist with AWS-related tasks and queries.
• Work with the Security team to maintain and improve the security posture of the service.
• Support Pure Cloud and SmartIQ release rollout in AWS.
• Support availability of the Pure Cloud Deployment in multiple AWS regions by participation on-call rota (paid).

What we’re looking for:

• Proven experience as a DevOps engineer with a focus on AWS.
• Comprehensive experience of creating solutions using infrastructure as code.
• Solid experience running services on Kubernetes in Production.
• Strong understanding of cloud computing principles and AWS services.
• Experience with CI/CD tooling.
• Good understanding of AWS networking and Infrastructure.
• Good security awareness when designing and implementing changes to infrastructure.
• Self-Driven, able to take responsibility and work on complex projects through to completion.
• Production experience working with all or most of the following AWS services: EKS, ECS, Lambda, EC2, VPC and ALB, AWS WAF, S3, EFS, RDS, CloudWatch, IAM.
• Any experience with Apache Pulsar would be a plus but this is not a requirement.

We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be.
• Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact.
• Agile & Flexible - We are focused on evolving, improving and growing.
• Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail.
• Teamwork - We are stronger and better together.

What’s the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday. Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role is fully remote.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.

To learn more about Smart Communications visit: https://www.smartcommunications.com/