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- Tasks: Design innovative Salesforce solutions and lead platform optimisation for a fast-growing SaaS company.
- Company: Join Smart Communications, a tech-forward company revolutionising customer communication.
- Benefits: Enjoy competitive salary, extensive health insurance, remote work, and 25 days holiday plus your birthday off.
- Why this job: Make a real impact by shaping enterprise-grade solutions in a collaborative environment.
- Qualifications: 5+ years Salesforce experience with strong stakeholder engagement and technical skills.
- Other info: Dynamic team culture with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Are you a passionate Salesforce Architect eager to design innovative, data-integrated solutions at the heart of a fast-growing SaaS company? Do you want to be part of a tech-forward, collaborative team shaping enterprise-grade customer communication solutions? If so, Smart Communications wants to hear from you!
Smart Communications is looking for an experienced Salesforce Architect to drive the evolution of our internal Salesforce ecosystem. In this role, you’ll architect secure, scalable solutions that support business functions across Sales, Finance, Marketing, and Customer Success. You’ll lead platform optimization and integration efforts, ensuring Salesforce remains a high-performing foundation for our operations. If you’re excited by technical problem-solving, enterprise architecture, and enhancing Salesforce performance across teams, we’d love to connect.
We’re looking for a Salesforce Architect to join our Data Operations team and help lead the design, strategy, and evolution of our Salesforce ecosystem. Reporting to the Data Operations Manager, you’ll work closely with our Salesforce Admin team and cross-functional stakeholders to understand business challenges and deliver scalable, future-proof solutions. This is a high-impact role within a global SaaS organization, blending big-picture architecture with hands-on development. You’ll shape the platform’s technical direction, contribute to our enterprise data strategy, and play a key role in enabling smarter, more efficient business processes.
Key Responsibilities:
- Design and deliver scalable Salesforce solutions: Architect secure, growth-ready systems aligned with business goals. Lead development using Apex, LWC, and Flows, and drive smart integrations and declarative automation in line with best practices.
- Stakeholder communication: Serve as a bridge between technical and non-technical teams, translating business needs into actionable technical solutions — and vice versa.
- Influence roadmap: Provide expert input on Salesforce scalability, org health, and feature adoption, partnering with the Data Operations team to align with the broader enterprise data strategy.
- Governance & best practices: Help shape and enforce standards for development, security, data quality, configuration, performance, and scalability.
- Project delivery: Collaborate with stakeholders to define business requirements, and work closely with the Admin team to scope and deliver high-impact Salesforce projects and enhancements.
- Cross-functional collaboration: Partner across teams to ensure Salesforce solutions meet evolving business needs and are seamlessly integrated into broader processes.
What we’re looking for:
- Strong background in stakeholder engagement and translating business needs into technical specifications for complex projects.
- Skilled in prioritizing cross-functional projects in fast-paced environments, balancing technical requirements with business objectives.
- 5+ years of Salesforce development experience, including experience as a Salesforce Architect or technical lead.
- Salesforce Platform Developer I & II (Salesforce Architect certifications are a plus).
- Strong understanding of the Salesforce platform, including data models, security, governance, and performance optimization.
- Experience with integrations, including APIs and third-party system integrations.
- Background in SaaS, Martech, or CCM industries (preferred).
We look for the following SMART values in everyone we hire at Smart Communications:
- Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
- Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices.
- Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds.
- Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail.
- Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers.
What’s the deal?
We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!
Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role is remote with occasional visits to the office as required.
Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.
Salesforce Architect employer: Smart Communications group
Contact Detail:
Smart Communications group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Architect
✨Tip Number 1
Network like a pro! Reach out to current employees at Smart Communications on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Salesforce architecture. Brush up on your knowledge of integrations, data models, and best practices. Show us you’re not just a tech whiz but also someone who can communicate effectively with non-tech folks.
✨Tip Number 3
Don’t just talk about your past projects; bring them to life! Use real examples to demonstrate how you’ve solved complex problems and delivered scalable solutions. We love seeing how you think and approach challenges.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Smart Communications.
We think you need these skills to ace Salesforce Architect
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Salesforce architecture. Use keywords from the job description to show that you understand what we're looking for!
Showcase Your Problem-Solving Skills: In your application, share specific examples of how you've tackled technical challenges in the past. We love seeing how you approach problem-solving, especially in a fast-paced environment like ours.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Smart Communications group
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around architecture, integrations, and best practices. Be ready to discuss specific projects where you've designed scalable solutions or optimised performance, as this will show your hands-on experience.
✨Speak the Language of Stakeholders
Prepare to demonstrate how you can bridge the gap between technical and non-technical teams. Think of examples where you've successfully translated business needs into actionable technical solutions, as this is crucial for the role.
✨Showcase Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Think about common challenges in Salesforce architecture and how you would approach solving them. This will highlight your technical problem-solving abilities and strategic thinking.
✨Emphasise Collaboration and Teamwork
Since this role involves cross-functional collaboration, come prepared with examples of how you've worked effectively with different teams. Highlight your ability to listen, provide feedback, and support others to achieve shared goals.
