Sales Administration Manager

Are you looking to sink your teeth into a pivotal role within a growing team? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you!

We are looking for a highly-organized, enthusiastic Sales Administration Manager who shows initiative and confidence dealing with senior stakeholders and clients. This exciting opportunity requires a team player who maintains the smooth running of all Sales Administration within the Commercial team, interacting with the Sales and Sales Management, Marketing and CRM functions. You will interact with senior management and across functions to ensure the prompt and accurate processing of sales orders, client onboarding and be a key stakeholder in the sales commissions process. You’ll need to be able to assimilate information fast, research and propose solutions to business problems. If you love working in a fast-paced, sales-centric environment where you can learn by doing and will grow as fast as your ability then this is the role for you.

About Smart Communications: Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud consists of SmartCOMM for enterprise-scale customer communications, SmartIQ for digital forms transformation, and SmartDX for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle.

The responsibilities of the role include:

• Manage customer set-up for global sales order onboarding, including:

• Monitoring of opportunity approvals
• Sales order processing
• Commission allocations
• Customer record setup

What we’re looking for:

Must have skills/experience:

• Experience managing sales administration and order processing.
• Analytical skills in Salesforce and Excel, with ability to articulate what the data means.
• Excellent communication skills, both written and verbal.
• Attention to detail.
• A team player who creates positive working relationships across departments – especially sales and finance.
• Extremely well-organised individual with a proven ability to manage a team and balance conflicting priorities.

Experience in the following environments will be advantageous:

• Working in a SaaS or technology environment.

We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role has a hybrid setup with occasional work from the office required.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.