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For Companies At a Glance
- Tasks: Create engaging eLearning and Instructor Led Training courses for diverse audiences.
- Company: Join Smart Communications, a leader in personalised customer communication solutions.
- Benefits: Enjoy competitive salary, health insurance, gym membership, and 25 days holiday plus your birthday off.
- Why this job: Be part of a dynamic team that values open communication and making a difference.
- Qualifications: 0-2 years experience in IT training and proficiency with eLearning tools required.
- Other info: This is a remote role with occasional office work in Covent Garden.
The predicted salary is between 28800 - 48000 £ per year.
Job Details: Junior Courseware Developer
Full details of the job.
Vacancy Name: Junior Courseware Developer
Employment Type: Permanent
Location: UK – Remote
Summary
Responsible for delivering high-quality training materials for all audience groups including customers, partners, and employees, ensuring customer satisfaction. Managing all aspects of training administration including courseware uploads, updates, notifications, and course assignments to end users.
About Smart Communications
Smart Communications provides the platform trusted by leading organizations to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud includes SmartCOMM for enterprise customer communications, SmartIQ for digital forms transformation, and SmartDX for trade documentation. Over 650 enterprise organizations worldwide rely on us to simplify and automate complex processes and deliver secure, frictionless experiences across the customer lifecycle. To learn more, visit smartcommunications.com.
Responsibilities of the role include:
- Develop eLearning training courses
- Develop Instructor Led Training courses
- Evaluate the effectiveness of training and course outcomes
- Design and build new course materials for product releases and enhancements
- Create quality training documentation including handouts, manuals, and exercises
- Collaborate with senior business leaders on training service delivery strategies
- Master the Smart Communications Product implementation process and related services
What we’re looking for:
- 0-2 years IT training experience in eLearning and Instructor Led Training facilitation
- Experience in designing, building, and implementing eLearning and ILT programs
- Proficiency with training tools like Articulate, Captivate, Camtasia, and LMS systems such as Litmos
- Experience with voiceover recordings for eLearning modules
- Effective interpersonal skills and ability to interface with different parts of the business
Our SMART values:
- Speak Openly
- Make a Difference
- Agile & Flexible
- Results-Focused
- Teamwork
What’s the deal?
We provide tools, equipment, and support to help you succeed and exceed your goals. Salary will depend on experience and be highly competitive. Benefits include health insurance, income protection, life assurance, gym membership, travel insurance, pension, and 25 days’ holiday plus your birthday off. Our offices in Covent Garden are comfortable, flexible, and stocked with free beverages and fruit. The role is hybrid with occasional office work required.
If interested, apply and tell us about yourself. Note: Only applicants with legal right to work in the country will be considered. All qualified applicants will receive consideration regardless of protected characteristics.
Learn more about Smart Communications:
https://www.smartcommunications.com/ #J-18808-Ljbffr
Junior Courseware Developer employer: Smart Communications group
Contact Detail:
Smart Communications group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Courseware Developer
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, like Articulate and Captivate. Having hands-on experience or even creating a small project using these tools can really set you apart during the interview.
✨Tip Number 2
Showcase your understanding of eLearning principles by preparing a brief presentation on a training topic of your choice. This will demonstrate your ability to design and deliver effective training materials, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of Smart Communications on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your interpersonal skills and how you've collaborated with others in past roles. This position requires teamwork, so having specific examples ready will help you illustrate your fit for the company’s values.
We think you need these skills to ace Junior Courseware Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eLearning and Instructor Led Training. Emphasise any specific tools you've used, like Articulate or Captivate, to show you meet the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for training and development. Mention how your skills align with the responsibilities of the Junior Courseware Developer role and how you can contribute to Smart Communications.
Showcase Your Projects: If you have examples of previous courseware or training materials you've developed, include links or descriptions in your application. This will demonstrate your practical experience and creativity.
Highlight Interpersonal Skills: Since the role involves collaboration with senior business leaders, make sure to mention your effective interpersonal skills. Provide examples of how you've successfully worked in teams or communicated with different stakeholders.
How to prepare for a job interview at Smart Communications group
✨Showcase Your eLearning Experience
Be prepared to discuss your previous experience in developing eLearning and Instructor Led Training courses. Highlight specific projects you've worked on, the tools you used, and the outcomes achieved.
✨Familiarise Yourself with Training Tools
Since proficiency with tools like Articulate, Captivate, and Camtasia is essential, make sure you can speak confidently about your experience with these platforms. If possible, bring examples of your work to demonstrate your skills.
✨Demonstrate Interpersonal Skills
Effective communication is key in this role. Prepare to share examples of how you've successfully collaborated with others in past roles, especially when working with senior business leaders or cross-functional teams.
✨Align with SMART Values
Research Smart Communications' values: Speak Openly, Make a Difference, Agile & Flexible, Results-Focused, and Teamwork. Be ready to discuss how you embody these values in your work and how they resonate with your personal approach.
