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For Companies At a Glance
- Tasks: Create engaging eLearning and Instructor Led Training courses for diverse audiences.
- Company: Join Smart Communications, a leader in personalised customer communication solutions.
- Benefits: Enjoy competitive salary, health insurance, gym membership, and 25 days holiday plus your birthday off.
- Why this job: Be part of a dynamic team that values open communication and making a difference.
- Qualifications: 0-2 years experience in IT training and proficiency with tools like Articulate and Captivate.
- Other info: This is a remote role with occasional office work in a vibrant Covent Garden location.
The predicted salary is between 28800 - 48000 £ per year.
Full details of the job.
Vacancy Name: Junior Courseware Developer
Employment Type: Permanent
Location: UK - Remote
Summary
Responsible for delivering high-quality training materials for all audience groups including customers, partners, and employees, ensuring customer satisfaction. Managing all aspects of training administration including courseware uploads, updates, notifications, and course assignments to end users.
About Smart Communications
Smart Communications provides the platform trusted by leading organizations to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud includes SmartCOMM for enterprise customer communications, SmartIQ for digital forms transformation, and SmartDX for trade documentation. Over 650 enterprise organizations worldwide rely on us to simplify and automate complex processes and deliver secure, frictionless experiences across the customer lifecycle.
Responsibilities of the role include:
- Develop eLearning training courses
- Develop Instructor Led Training courses
- Evaluate the effectiveness of training and course outcomes
- Design and build new course materials for product releases and enhancements
- Create quality training documentation including handouts, manuals, and exercises
- Collaborate with senior business leaders on training service delivery strategies
- Master the Smart Communications Product implementation process and related services
What we’re looking for:
- 0-2 years IT training experience in eLearning and Instructor Led Training facilitation
- Experience in designing, building, and implementing eLearning and ILT programs
- Proficiency with training tools like Articulate, Captivate, Camtasia, and LMS systems such as Litmos
- Experience with voiceover recordings for eLearning modules
- Effective interpersonal skills and ability to interface with different parts of the business
Our SMART values:
- Speak Openly
- Make a Difference
- Agile & Flexible
- Results-Focused
- Teamwork
What’s the deal?
We provide tools, equipment, and support to help you succeed and exceed your goals. Salary will depend on experience and be highly competitive. Benefits include health insurance, income protection, life assurance, gym membership, travel insurance, pension, and 25 days’ holiday plus your birthday off. The role is hybrid with occasional office work required.
If interested, apply and tell us about yourself. Note: Only applicants with legal right to work in the country will be considered. All qualified applicants will receive consideration regardless of protected characteristics.
Junior Courseware Developer employer: Smart Communications group
Contact Detail:
Smart Communications group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Courseware Developer
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, like Articulate and Captivate. Having hands-on experience or even completing a few online tutorials can really set you apart during the interview.
✨Tip Number 2
Showcase your understanding of eLearning principles by preparing a mini-project or sample courseware. This will demonstrate your ability to design effective training materials and give you something tangible to discuss in your interview.
✨Tip Number 3
Network with current or former employees of Smart Communications on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss how you would evaluate the effectiveness of training programmes. Think of specific metrics or feedback mechanisms you could implement, as this shows you're results-focused and ready to make a difference.
We think you need these skills to ace Junior Courseware Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT training, eLearning, and Instructor Led Training. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for developing training materials and your familiarity with tools like Articulate and Captivate. Mention specific examples of past projects or experiences that align with the role.
Showcase Your Skills: In your application, emphasise your proficiency with training tools and any experience you have with voiceover recordings. This will help demonstrate your technical capabilities and suitability for the position.
Highlight Collaboration Experience: Since the role involves collaborating with senior business leaders, include examples of how you've successfully worked in teams or contributed to group projects in your previous roles.
How to prepare for a job interview at Smart Communications group
✨Showcase Your Course Development Skills
Be prepared to discuss your experience in developing eLearning and Instructor Led Training courses. Bring examples of your previous work, such as course materials or training documentation, to demonstrate your capabilities.
✨Familiarise Yourself with Relevant Tools
Make sure you know the training tools mentioned in the job description, like Articulate, Captivate, and Camtasia. If possible, mention any specific projects where you've used these tools effectively.
✨Understand the Company’s Values
Smart Communications values teamwork, open communication, and making a difference. Be ready to share how your personal values align with theirs and provide examples of how you've embodied these principles in your past experiences.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
