Project Manager

At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.

THE ROLE (3 Month Fixed-term contract)

As a Project Manager you will be responsible for planning, managing and delivering business change. These changes may include new product features, technologies, regulatory requirements or strategic initiatives. Collaboration across business functions and with third parties is key to ensure that the project transitions seamlessly into ‘business as usual’ supporting service excellence and ease in ongoing management.

Responsibilities

• Sets direction for and oversees all elements of project delivery with a track against the business case for change.
• Develops and maintain project plans, risk registers, and governance documentation.
• Works closely with stakeholders to understand business requirements and secure buy‑in.
• Coordinate cross‑functional teams including business, IT, operations, and external suppliers.
• Lead change management activities to support adoption of new processes or systems.
• Monitor project progress and provide regular status updates to senior leadership.
• Identify, assess, and mitigate project risks and issues.
• Ensure compliance with organizational policies, regulatory requirements, and project governance standards.
• Measure and report project benefits and outcomes after implementation.
• Contributes to delivery of UAT, procedural changes and instruction to third parties as required.
• Provides regular updates on project status with early warning on emerging issues.
• Uses general knowledge of regulatory and legal requirements.

WHO WE ARE LOOKING FOR

• Proven project management and delivery experience (eg Prince 2, Agile).
• Strong analytical and problem‑solving skills.
• Experience conducting business impact assessments and process improvement initiatives.
• DC pensions experience, presence within the broader pensions market, up to date knowledge of industry challenges.
• Professional and accountability, projects credibility.
• Leadership and management skills.
• Strong interpersonal, networking and influencing skills across stakeholder range.
• Creative problem solver with strong analytical and decision making skills.
• Accepts and tackles demanding goals with enthusiasm.

WHO WE ARE

We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement. At heart, we’re a financial technology business. What we do is all about innovation, and using the power of digital change to put the customer first. Our Engineers will tell you that working at Smart gives you the opportunity to play your part in developing world‑class technological solutions, working with – and learning from – like‑minded people. You’ll also find that, across our business, our colleagues love Smart’s culture, and how what we do means better financial outcomes for savers. That feels worthwhile, and it means that what we do, collectively, goes way beyond the nine to five of a typical working day.

BENEFITS

• 25 days’ holiday per year, increasing with length of service.
• £500 annual training budget to spend on your professional development.
• Extensive private healthcare, including dental, eyecare and EAP.
• Enhanced sick leave (three months’ pay per year).
• Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid).
• Death in service insurance cover.
• Fully‑paid five‑week sabbatical after five years of employment.
• In office wellbeing, such as manicures, massages and barbers.
• Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist.

At Smart, we are committed to creating an inclusive and equitable workplace where everyone feels valued, respected, and empowered to do their best work. We believe that diverse perspectives help us lead the way in transforming retirement, savings, and financial wellbeing. We welcome differences in background, experience, thinking, and identity, and we recognise that innovation is strongest when it is built on inclusion and fairness. We encourage applications from people of all backgrounds and experiences and do not discriminate on the basis of any protected characteristic. If you require any reasonable adjustments during the recruitment process or in the workplace, we encourage you to let us know – we are committed to supporting you. We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work, too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.