At a Glance
- Tasks: Install fibre connections at customer premises and ensure satisfaction.
- Company: Join a leading telecoms company with a focus on innovation.
- Benefits: Competitive pay, full training, van provided, and career growth opportunities.
- Why this job: Get hands-on experience in a dynamic role while working outdoors.
- Qualifications: Must be over 21, have a valid driving licence, and be physically fit.
- Other info: Enjoy flexible work with potential earnings of up to £57k per year.
The predicted salary is between 34000 - 57000 £ per year.
Smart City Recruiters are recruiting for experienced and semi-experienced FTTP engineers. You MUST be able to drive with a valid driving licence, be over 21 years of age (for company vehicle insurance), and be able to work at heights after training, as the job will involve climbing BT/Openreach Poles.
The job will involve:
- Driving to customers' houses and premises.
- Liaising with customers to ensure installations can take place.
- Adhering to Health and Safety legislation.
- Working at height - climbing ladders safely.
- Working in underground telecommunications chambers and in street cabinets.
- Installing fibre cable to customer premises.
- Installing a network connection point in customer premises.
- Explaining the new connection to customers and ensuring they are fully satisfied.
This is an FTTP Installation Engineer position, and you will be provided full training working for MGroup Telecoms. The role comes with a van, tools, and fuel card. You’ll receive the van on the first day of training, so you would need to get to the training centre without driving.
Training centres are (Risby / Bristol / Chorley / Blantyre) – these are dictated by the work programme. Payment in training is £109.89 per day (up to 45 mins travel) or if you are staying in a hotel. Travel over 45 mins from the training centre but no hotel is £30 extra. Payments for buddying is £109.89 with no additional uplift.
The rate for a full install is £50 per job (for a full install – internal & external) – 5% uplift for people who undertake works inside the M25. The rates for partial installs are £25 per job (FTTP build to the wall – step 1 or FTTP home install – step 2) / Sub-Provide installs are £16 – 5% uplift for people who undertake works inside the M25. Once up to speed, you should be doing 4 jobs per day on average, up to 6-7 jobs at peak.
You are PAYE employed via an umbrella payroll company; with this, you will cover employment costs. There is a £22 per week payroll fee and you cover the cost of PAYE tax, Employees NI, and Employers NI. You claim expenses to offset to lower your tax. Holiday pay is stored back from your pay. Pension is auto-enrolled and paid by yourself after 12 weeks of employment (if you want to opt out you can).
We hold a retention pot of up to £500 currently which is to protect M-Group/Avonline and their assets. We start to take this retention from when you start doing your installs and it’s taken each week (the amount varies based on jobs completed). Once you hit £500, no more retention is taken; any speeding or parking fines, or damage to customer property, van or tools missing would then be taken out of this retention pot and the remaining amount would be returned to you 28 days after leaving and handing the van and tools back.
This is working outside in all weather conditions. This is physical work, and some equipment/materials are heavy. Samsara system is a Live CCTV and location finder for health and safety to yourself and the Company.
Do you have a Smart Awards card? If so, you will need to change employer & sponsor; you will receive an email on what to change, so we can access it. Interview with client should last 20-30 minutes on health and safety and your knowledge and experience in this type of work.
Estimated earnings for 3 jobs per day / 15 per week is around £34k. Estimated earning for 4 jobs per day / 20 per week is around £46k. Estimated earning for 5 jobs per day / 25 per week is around £57k.
For more information please forward your up-to-date CV and proof of accreditations to cv@smartcityrecruiters.com. UK applicants only, must have the right to work and live in the UK, no sponsorship available.
Fibre Installation Engineer in Stockport employer: Smart City Recruiters
Contact Detail:
Smart City Recruiters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Installation Engineer in Stockport
✨Tip Number 1
Get your driving skills sharp! Since you'll be driving to customer locations, make sure you have a valid driving licence and are comfortable behind the wheel. It’s a must for this role!
✨Tip Number 2
Brush up on your health and safety knowledge. You’ll need to demonstrate your understanding during the interview, so check out resources on working at heights and ladder safety. We want you to feel confident!
✨Tip Number 3
Practice your customer service skills! You’ll be liaising with customers, so being friendly and clear when explaining installations is key. Think about how you can ensure they’re fully satisfied with the service.
✨Tip Number 4
Apply through our website! It’s the best way to get your application noticed. Plus, we’re here to support you every step of the way in landing that Fibre Installation Engineer role!
We think you need these skills to ace Fibre Installation Engineer in Stockport
Some tips for your application 🫡
Show Us Your Driving Skills: Since driving is a must for this role, make sure to highlight your valid driving licence and any relevant driving experience in your application. We want to know you can get around safely and efficiently!
Safety First!: Mention any previous experience working at heights or in similar physical roles. We value safety, so if you've got training or certifications related to health and safety, be sure to include those too!
Customer Service Matters: This job involves liaising with customers, so let us know about your customer service skills. Share examples of how you've ensured customer satisfaction in past roles – we love a good story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Make sure your CV is up to date and tailored to the role, and don’t forget to attach any proof of accreditations!
How to prepare for a job interview at Smart City Recruiters
✨Know Your Stuff
Make sure you brush up on your knowledge of FTTP installations and the specific equipment you'll be using. Familiarise yourself with the Tetra Ladder Safety System and any relevant health and safety regulations. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Customer Skills
Since you'll be liaising with customers, it's crucial to demonstrate your communication skills during the interview. Think of examples where you've successfully dealt with customers or resolved issues. This will highlight your ability to ensure customer satisfaction, which is key in this role.
✨Be Ready for Practical Questions
Expect questions about working at heights and handling heavy equipment. Prepare to discuss how you would approach these tasks safely and efficiently. Showing that you understand the physical demands of the job will give you an edge.
✨Plan Your Journey
Since you'll need to get to the training centre without a van initially, plan your route in advance. Arriving on time shows your commitment and organisational skills. Plus, it gives you a chance to relax before the interview starts!