At a Glance
- Tasks: Install fibre connections and ensure customer satisfaction while working outdoors.
- Company: Join a leading telecoms company with a focus on innovation.
- Benefits: Competitive pay, full training, company van, and tools provided.
- Why this job: Get hands-on experience in a growing industry and earn great money.
- Qualifications: Must be over 21, have a valid driving licence, and be physically fit.
- Other info: Enjoy flexible work with opportunities for career growth and development.
The predicted salary is between 34000 - 57000 £ per year.
Smart City Recruiters are recruiting for experienced and semi-experienced FTTP engineers. You MUST be able to drive with a valid driving licence, be over 21 years of age (for company vehicle insurance), and be able to work at heights after training, as the job will involve climbing BT/Openreach Poles.
The job will involve:
- Driving to customers' houses and premises.
- Liaising with customers to ensure installations can take place.
- Adhering to Health and Safety legislation.
- Working at height - climbing ladders safely.
- Working in underground telecommunications chambers and in street cabinets.
- Installing fibre cable to customer premises.
- Installing a network connection point in customer premises.
- Explaining the new connection to customers and ensuring they are fully satisfied.
Information:
- This is an FTTP Installation Engineer position, and you will be provided full training working for MGroup Telecoms.
- The role comes with a van, tools, and fuel card. You'll receive the van on the first day of training, so you would need to get to the training centre without driving.
- Training centres are (Risby / Bristol / Chorley / Blantyre) – these are dictated by the work programme.
- Payment in training is £109.89 per day (up to 45 mins travel) or if you are staying in a hotel. Travel over 45 mins from training centre but no hotel is £30 extra. Payments for buddying is £109.89 with no additional uplift.
- The rate for a full install is £50 per job (for a full install – internal & external) – 5% uplift for people who undertake works inside the M25.
- The rates for partial installs are £25 per job (FTTP build to the wall – step 1 or FTTP home install – step 2) / Sub-Provide installs are £16 – 5% uplift for people who undertake works inside the M25.
- Once up to speed, you should be doing 4 jobs per day on average, up to 6-7 jobs at peak.
- You are PAYE employed via an umbrella payroll company; with this, you will cover employment costs. There is a £22 per week payroll fee and you cover the cost of PAYE tax, Employees NI and Employers NI. You claim expenses to offset to lower your tax. Holiday pay is stored back from your pay. Pension is auto-enrolled and paid by yourself after 12 weeks of employment (if you want to opt out you can).
- We hold a retention pot up to £500 currently which is to protect M-Group/Avonline and their assets. We start to take this retention from when you start doing your installs and it’s taken each week (the amount varies based on jobs completed). Once you hit £500, no more retention is taken; any speeding or parking fines, or damage to customer property, van or tools missing would then be taken out of this retention pot and the remaining amount would be returned to you 28 days after leaving and handing the van and tools back.
- This is working outside in all weather conditions.
- This is physical work, and some equipment/materials are heavy.
- Samsara system is a Live CCTV and location finder for health and safety to yourself and the Company.
- Do you have a Smart Awards card? If so, you will need to change employer & sponsor; you will receive an email on what to change, so we can access it.
- Interview with client should last 20-30 minutes on health and safety and your knowledge and experience in this type of work.
Estimated earnings for 3 jobs per day / 15 per week is around £34k. Estimated earning for 4 jobs per day / 20 per week is around £46k. Estimated earning for 5 jobs per day / 25 per week is around £57k.
For more information please forward your up-to-date CV and proof of accreditations to cv@smartcityrecruiters.com. UK applicants only, must have the right to work and live in the UK, no sponsorship available.
Fibre Installation Engineer in Newcastle upon Tyne employer: Smart City Recruiters
Contact Detail:
Smart City Recruiters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Installation Engineer in Newcastle upon Tyne
✨Tip Number 1
Get your driving skills sharp! Since you need to drive to customer locations, make sure you're comfortable behind the wheel. A valid driving licence is a must, so if you haven't got one yet, now's the time to sort it out.
✨Tip Number 2
Brush up on your health and safety knowledge. You'll be working at heights and in various environments, so knowing the safety protocols will not only help you during the interview but also keep you safe on the job.
✨Tip Number 3
Practice your customer service skills! You'll be liaising with customers regularly, so being able to explain installations clearly and ensure their satisfaction is key. Think about how you can make their experience as smooth as possible.
✨Tip Number 4
Apply through our website for a better chance! We want to see your application, so head over to our site and submit your details. It’s a great way to get noticed and show us you’re serious about the role.
We think you need these skills to ace Fibre Installation Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight any relevant experience you have with FTTP installations or similar roles. We want to see what makes you a great fit for the Fibre Installation Engineer position!
Tailor Your CV: Don’t just send out the same CV everywhere! Tailor it to match the job description. Use keywords from the listing, like 'working at heights' and 'installing fibre cable', to catch our eye.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what you bring to the table.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Smart City Recruiters
✨Know Your Stuff
Make sure you brush up on your knowledge of FTTP installations and the specific equipment you'll be using. Familiarise yourself with the Tetra Ladder Safety System and any relevant health and safety regulations, as these will likely come up during the interview.
✨Show Off Your Driving Skills
Since a valid driving licence is a must, be prepared to discuss your driving experience. If you've had any relevant driving jobs before, mention them! It shows you're responsible and ready for the role.
✨Customer Service is Key
This job involves liaising with customers, so be ready to talk about your experience in customer service. Think of examples where you've gone above and beyond to ensure customer satisfaction, as this will demonstrate your ability to handle installations smoothly.
✨Be Ready for Physical Questions
Given that this role involves physical work and working at heights, be prepared to discuss your fitness and any previous experience with similar tasks. Highlight your ability to work safely and efficiently in various weather conditions, as this will show you're up for the challenge.