Resident Liaison Officer

Resident Liaison Officer

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Smart 4 EPC

At a Glance

  • Tasks: Be the go-to person for residents and stakeholders during a major highways project.
  • Company: Join a well-established highways contractor with a community-first approach.
  • Benefits: Contract role with immediate start and valuable experience in community engagement.
  • Other info: Exciting opportunity to work on impactful projects in a dynamic environment.
  • Why this job: Make a real difference in your community while developing your communication skills.
  • Qualifications: Strong communication skills and a passion for community engagement.

The predicted salary is between 30000 - 40000 Β£ per year.

A well-established highways contractor is recruiting a Resident Liaison Officer to join a new scheme in Berkshire on a contract basis. This is an exciting opportunity to play a central role in delivering a community-first approach on a highways scheme, acting as the primary point of contact between the project team and local residents, businesses, and stakeholders throughout the construction programme. This role sits inside IR35 and is available for an immediate start.

Key Responsibilities

  • Serve as the first point of contact for all resident and stakeholder enquiries, complaints, and feedback relating to the scheme.
  • Proactively engage with the local community ahead of and during construction activities, managing expectations and minimising disruption.
  • Develop and distribute communications including newsletters, letters, and notifications to affected properties and businesses.
  • Attend and coordinate community engagement events, public information sessions, and site visits as required.
  • Maintain accurate records of all community interactions, complaints, and resolutions in line with project reporting requirements.
  • Liaise with the site management and project team to relay community feedback and ensure timely resolution of issues.
  • Support the preparation of community engagement plans and stakeholder mapping.
  • Work with local authorities, ward councillors, and statutory stakeholders.

Resident Liaison Officer employer: Smart 4 EPC

As a Resident Liaison Officer with our well-established highways contractor in Slough, you will be part of a dynamic team that prioritises community engagement and collaboration. We offer a supportive work culture that values your contributions, providing opportunities for professional growth and development within the industry. Join us to make a meaningful impact in the local community while enjoying the benefits of a contract role that ensures job security and a chance to enhance your skills in a vibrant environment.

Smart 4 EPC

Contact Details:

Smart 4 EPC Recruitment Team

We think you need these skills to ace Resident Liaison Officer

Community Engagement
Stakeholder Management
Communication Skills
Conflict Resolution
Project Coordination
Record Keeping
Public Speaking