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- Tasks: Join our team as a Trade Counter Operative, providing top-notch customer service and support.
- Company: Smart10 Recruitment Group is a multi-award-winning consultancy specialising in various business sectors.
- Benefits: Enjoy a competitive salary, company pension, bonus scheme, and 20 days annual leave plus bank holidays.
- Why this job: Be part of a dynamic team focused on customer satisfaction and professional growth in a supportive environment.
- Qualifications: No specific qualifications required; just bring your motivation and adaptability to excel in this role.
- Other info: Work hours are Monday to Friday with occasional Saturdays; perfect for balancing work and studies.
The predicted salary is between 22000 - 26000 £ per year.
Location: Buckhurst Hill / Permanent position
Hours: 7.30am to 5pm – Monday to Friday / every other Saturday 8am to 1pm
Pay: £26,000 - £30,000 per year
We are seeking a friendly, motivated, and customer-focused Trade Counter Operative to join our team!
Key Responsibilities:- Providing highest levels of customer service and support
- Proactive sales techniques
- Participating within highly experienced professional team dedicated to maximising customer satisfaction through ongoing business development and top class service
- Playing pivotal role supporting companies stock management program
- Being highly instrumental in maintaining the branch health and safety controls & best practices to ensure the safety of all customers and your colleagues
- Stock management
- Warehouse duties – supporting the warehouse team
- Health and safety compliance
- Your customer targets will comprise of existing customers, lapsed buyers and totally new prospects
- You will be required to understand impact of product mix to secure the very best gross profit result for branch
- Required to manage the stock replenishment for the branch on certain product lines
- Receipting and booking in stock
- Highly adaptable member of the team
- Participate in stocktakes at all times
- Company pension
- Bonus scheme
- 20 days annual leave plus bank holidays
Trade Counter Operative employer: Smart 10 ltd
Contact Detail:
Smart 10 ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Operative
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Understanding their product mix will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role is heavily focused on providing excellent customer support, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Prepare to discuss your experience with stock management and warehouse duties. Highlight any relevant experience you have in these areas, as they are key responsibilities for the Trade Counter Operative position.
✨Tip Number 4
Show your adaptability and teamwork skills. Be ready to share instances where you successfully worked within a team or adapted to changing situations, as these traits are essential for this role.
We think you need these skills to ace Trade Counter Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Trade Counter Operative position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet customer targets.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service or contributed to team success in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Trade Counter Operative role.
How to prepare for a job interview at Smart 10 ltd
✨Showcase Your Customer Service Skills
As a Trade Counter Operative, you'll need to demonstrate your ability to provide excellent customer service. Prepare examples of how you've successfully handled customer queries or complaints in the past, highlighting your friendly and proactive approach.
✨Understand the Product Mix
Familiarise yourself with the products relevant to the role. Being able to discuss how different products can impact sales and customer satisfaction will show that you understand the business and are ready to contribute to its success.
✨Emphasise Teamwork and Adaptability
This role requires working closely with a team. Be ready to share experiences where you've collaborated effectively with others, and highlight your adaptability in various situations, especially in a fast-paced environment.
✨Health and Safety Awareness
Since maintaining health and safety standards is crucial, be prepared to discuss your understanding of health and safety practices. Mention any relevant training or experiences that demonstrate your commitment to ensuring a safe working environment.
