UK - LondonDivisions – Finance /Full-Time /HybridWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.Smarsh is looking for a Senior Manager of Sales Strategy & Operations to own Sales Ops for our International and Channel segments — two of our most complex, nascent, and highest-growth-opportunity segments. You'll own the full Sales Ops stack end to end, and you'll do it with a team: two direct reports from day one, with room to grow as these segments scale. You'll partner with the VP of Channel Sales (US-based) and the VP of International Sales (UK-based), which means operating comfortably across time zones and building trust with a US-based leadership culture while representing the realities of international and partner-led selling. Sales strategy & planningOwn annual and in-year planning for International and Channel: territory and partner coverage design, account/partner segmentation, quota setting, and capacity planning. Translate segment strategy into operating plans and priorities in close partnership with the VP of Channel Sales and VP of International Sales. Forecasting, pipeline & revenue cadenceRun forecasting and pipeline management for both segments, including the added layer of partner-sourced and partner-influenced pipeline. Reporting, analytics & business reviewsBuild the reporting and dashboards that give both VPs a trusted, real-time view of pipeline, forecast, and partner/channel performance. Own the analytics behind monthly and quarterly business reviews for International and Channel. Build strong working relationships with Finance, Legal, and Marketing on the cross-border and partner-specific considerations these segments carry. Represent International and Channel needs in global Sales Ops forums, influencing shared processes and tooling without owning them outright. Identify where AI and automation can improve forecast accuracy, partner/deal hygiene, and seller and partner productivity. Qualifications7+ years of experience in Sales Operations, Revenue Operations, or a closely related GTM function, ideally in B2B SaaS, including 3+ years as a people manager. Experience supporting international and/or channel/partner sales motions, including the added complexity of multi-region or partner-led selling. Deep, hands-on experience with Salesforce or a comparable CRM, including reporting and dashboard build. Strong analytical skills — comfortable building models and pipeline/forecast analysis independently. Experience with multi-currency or cross-border reporting and compliance considerations. Background in management consulting or investment banking, particularly with an MBA.Private Health InsuranceEnhanced Assistance ProgramEmployee Dental PlanGroup Life Assurance (GLA)Wellness ReimbursementPension employer matchInternet AllowanceAbout our cultureSmarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success.
Senior Manager, Sales Operations & Planning in London employer: Smarsh
Smarsh is an exceptional employer that fosters a culture of collaboration and innovation, making it an ideal place for marketing professionals to thrive. With a commitment to employee growth and development, Smarsh offers opportunities to work with cutting-edge technology in a diverse and inclusive environment. As part of a rapidly growing company recognised as one of the best places to work, you'll be empowered to make a meaningful impact on demand generation and regional marketing programs across EMEA and APAC.
