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- Tasks: Support global sales managers and manage trade communications to boost brand awareness.
- Company: Join Small Luxury Hotels of the Worldâ„¢, a leader in luxury boutique hospitality.
- Benefits: Enjoy a full-time role with opportunities for growth in a vibrant London office.
- Why this job: Perfect for those passionate about travel and marketing, with a chance to make an impact.
- Qualifications: Strong communication skills, proficiency in Microsoft 365, and a keen eye for design are essential.
- Other info: Ideal for high school and college students eager to kickstart their career in sales and marketing.
The predicted salary is between 28800 - 43200 £ per year.
Small Luxury Hotels of the Worldâ„¢ (SLH) is seeking a highly motivated individual to join our team in London, based at the UK head office. This is a full-time role reporting to the Trade Marketing & Community Manager, positioned in the Global Sales Team.
In addition to providing essential administrative support to our global sales managers, the Trade Sales & Marketing Executive will help the Trade Marketing & Community Manager in delivering trade communications, marketing initiatives, and campaigns with the goal of maintaining strong brand awareness and engagement with our global travel agent communities. The successful delivery of these activities will play a key part in driving incremental sales through our core booking channels (GDS, online via the SLH Travel Trade Hub, and reservations team). You will also be responsible for the day-to-day running of our preferred agency programme withIN.
We’re looking for an enthusiastic candidate that has a strong work ethic, is eager to learn new skills and has a willingness to share new ideas. This is an ideal role for someone looking to pursue a career in sales and marketing.
RESPONSIBILITIES
- Manage the travel trade inbox and assist with general enquiries from travel agents, help with registration queries for our online Travel Trade Hub, onboarding new travel agencies, and forwarding enquiries to the reservation team.
- Maintain an accurate, up-to-date travel agent database in our CRM (Salesforce).
- Assist global sales managers in generating reports when requested along with any other ad-hoc administrative support.
- Create and design PowerPoint Presentations for the global sales team to showcase our member hotels to agent partners.
- Build B2B newsletters using Salesforce Marketing Cloud. This includes selection and editing of hotel imagery.
- Track and create performance reports for all B2B marketing activity.
- Share all B2B marketing communications and initiatives with stakeholders by archiving and uploading all activity to CoverageBook.
- Ensure all travel agent collateral is up to date.
- Update imagery and content on our Travel Trade Hub via our Content Management System (Sitecore).
- Execute all administrative tasks for our preferred agency programme withIN. This includes monitoring applications, onboarding new agencies/hotels, updating records, running audits and servicing the withIN inboxes.
- Assist the Trade Marketing & Community Manager to develop B2B social media channels and create relevant, effective and engaging content for our trade audience.
REQUIRED SKILLS AND EXPERIENCE
- Great interpersonal skills as you will be dealing with various departments across a global organisation as well as travel agents and hoteliers.
- Fluent in English with excellent communication skills (both written and verbal).
- Some experience of working in an office environment.
- Proficient in Microsoft 365 (Word, Excel & PowerPoint).
- Ability to learn and understand new software.
- Proven record of delivering excellent customer service.
- A good eye for visuals, photography and design.
- Interest in travel and hospitality (particularly the luxury sector).
- Excellent organisational skills with the ability to juggle multiple tasks.
- Team player with a strong ability to self-manage.
- Ability to perform assigned duties with attention to detail, accuracy, courtesy and cooperativeness.
DESIRABLE
- Experience working in the tourism or hospitality sectors (travel agency, tour operator, DMC or hotel).
- Experience working in a sales & marketing environment.
- Experience using Salesforce or another CRM.
- Familiar with Adobe Illustrator, InDesign or Photoshop.
- A flair for copywriting.
SUITABLE APPLICANTS
Email a CV and a cover letter telling us why you’re the person for the job to: Trade Marketing & Community Manager, Matt Spiller at: jobs@slh.com. We expect to receive a large number of applications for this role and may not be able to answer each applicant individually. Thank you for your interest in this position at Small Luxury Hotels of the World.
Trade Sales & Marketing Executive employer: Small Luxury Hotels of the World
Contact Detail:
Small Luxury Hotels of the World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales & Marketing Executive
✨Tip Number 1
Familiarise yourself with the luxury hotel market and the specific offerings of Small Luxury Hotels of the World. Understanding their unique selling points will help you engage effectively with travel agents and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Brush up on your Salesforce skills, as this role involves maintaining a travel agent database and creating B2B newsletters using Salesforce Marketing Cloud. Being proficient in these tools will set you apart and show your readiness to hit the ground running.
✨Tip Number 3
Develop your presentation skills, particularly in PowerPoint. Since you'll be creating presentations for the global sales team, showcasing your ability to design visually appealing and informative slides can make a strong impression.
✨Tip Number 4
Network within the travel and hospitality sectors, especially with professionals who have experience in sales and marketing. Building connections can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Trade Sales & Marketing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and marketing, particularly in the travel or hospitality sectors. Emphasise any skills related to customer service, communication, and organisation, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific responsibilities from the job description that excite you and explain how your background makes you a great fit for the Trade Sales & Marketing Executive role.
Showcase Relevant Skills: Highlight your proficiency in Microsoft 365 and any experience with CRM systems like Salesforce. If you have skills in design software such as Adobe Illustrator or Photoshop, be sure to mention these as they are desirable for the position.
Demonstrate Your Passion for Travel: Since the role is within the luxury travel sector, convey your interest in travel and hospitality in both your CV and cover letter. Share any personal experiences or insights that reflect your passion for the industry.
How to prepare for a job interview at Small Luxury Hotels of the World
✨Show Your Passion for Travel and Hospitality
Make sure to express your enthusiasm for the travel and hospitality industry during the interview. Share any personal experiences or insights that highlight your interest in luxury hotels and how they align with the values of Small Luxury Hotels of the World.
✨Demonstrate Your Communication Skills
Since the role involves interacting with various departments and travel agents, it's crucial to showcase your excellent communication skills. Prepare examples of how you've effectively communicated in previous roles, whether through written reports or verbal presentations.
✨Highlight Your Organisational Abilities
The position requires juggling multiple tasks and maintaining an accurate database. Be ready to discuss your organisational strategies and tools you use to manage your workload efficiently. Mention any experience with CRM systems like Salesforce, if applicable.
✨Prepare Creative Ideas for B2B Marketing
As the role involves creating engaging content for trade audiences, come prepared with a few creative ideas for B2B marketing initiatives. This could include concepts for newsletters or social media campaigns that resonate with travel agents and enhance brand awareness.
