At a Glance
- Tasks: Support daily IT operations and assist with Salesforce administration and user support.
- Company: Join a global brand delivering luxury hotel reservation services.
- Benefits: Full training provided, flexible working hours, and a supportive team environment.
- Other info: Office-based role in vibrant Victoria, London, with relocation to Mayfair in 2026.
- Why this job: Kickstart your career in tech with hands-on experience and growth opportunities.
- Qualifications: A passion for learning, problem-solving skills, and a relevant degree or IT qualification.
The predicted salary is between 25000 - 32000 £ per year.
Small Luxury Hotels of the World is a global brand that delivers reservation services for small luxury independent hotels around the world. We are currently recruiting for an entry-level Junior Systems Analyst to assist with day-to-day operations across a range of systems and processes. This is an entry-level role and full training will be given.
As part of a small IT team, the responsibilities of the Junior Systems Analyst role include (but are not limited to) the following:
- Salesforce Administration and User Support
- User creation, setup and maintenance;
- Creation of Salesforce reports and dashboards as required;
- Assisting with the management of our consumer and trade loyalty programs;
- Provide first-line support to the 90+ Salesforce users;
- Housekeeping tasks.
- Microsoft 365 & Exchange Online
- Maintaining Distribution Groups and Contact for Partnership programs;
- Assisting with the management of quarantined emails;
- Assisting with the organisation and housekeeping of data in readiness for the migration to SharePoint.
- Other Responsibilities
- Daily & Monthly distribution of partnership program reporting;
- Assisting in maintaining the IT Asset Register;
- Assisting in the administration of Asana, and the development of additional functionality;
- Other IT-related tasks and projects as and when required.
Skills and Experience
The ideal candidate will possess:
- A desire to learn, coupled with keen attention to detail;
- Strong problem-solving skills and a proactive approach to technical challenges;
- Excellent communication skills, with the ability to work effectively with people at all organisational levels;
- Effective time management skills and ability to overcome obstacles to meet deadlines;
- Bachelor’s degree in Computer Science or similar subject OR IT qualifications such as Level 3 BTEC Extended Diploma in IT (DDD).
Place of Work
Office Based (Flexible working hours) in Victoria, London, UK with a minimum of 3 days a week in the office. NB Office will be relocating to Mayfair, London in August / September 2026.
Junior Systems Analyst employer: Small Luxury Hotels of the World
Small Luxury Hotels of the World is an exceptional employer that fosters a collaborative and supportive work environment, perfect for those starting their careers in IT. With comprehensive training provided for the Junior Systems Analyst role, employees benefit from hands-on experience while working alongside a dedicated team in the vibrant area of Victoria, London. The company values personal growth and offers flexible working hours, ensuring a healthy work-life balance as well as opportunities for advancement within the organisation.
Contact Details:
Small Luxury Hotels of the World Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Junior Systems Analyst
✨Join IT Consulting Meetups
Check out local IT consulting meetups or tech conferences in your area. These events are golden opportunities for us to network, meet potential employers, and pick up insider tips about what's happening in the industry. Plus, you might even get a chance to introduce yourself directly to recruiters from companies like Small Luxury Hotels of the World!
✨Tap Into Online Communities
Get involved in online platforms like LinkedIn groups or dedicated forums for IT consulting. Engaging in discussions and sharing your insights can help us build valuable connections and get noticed by hiring managers. The more active we are in these spaces, the better our chances to land that entry-level gig!
✨Use University Resources
If you're still at uni, don't forget your career services! They often have exclusive job fairs or internship programmes tailored for students in IT consulting. We should definitely take advantage of these opportunities before graduation—it's a great way to get a foot in the door with companies like Small Luxury Hotels of the World.
✨Showcase Your Skills with Projects
Start building a portfolio of relevant projects or case studies, even if they’re just personal or academic. Showcasing our skills in a tangible way can really impress potential employers. When we apply, let's make sure to highlight these projects in our applications to make us stand out in the crowd!
We think you need these skills to ace Junior Systems Analyst
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
Showcase Problem-Solving Abilities:IT consulting is all about solving problems for clients, so make your cover letter pop by including examples of how you've tackled challenges in the past. This could be from school projects, internships, or even personal projects. Let us know how you approached the problem and what the outcome was!
Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at Small Luxury Hotels of the World and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at Small Luxury Hotels of the World
✨Master the Basics of IT Consulting
Since you're aiming for an entry-level position in IT consulting, make sure you've got a solid grasp of fundamental consulting concepts and frameworks. Brush up on your problem-solving techniques and prepare to discuss how you would approach real-world IT challenges - the interviewers will want to see your analytical thinking in action!
✨Get Comfortable with Tools of the Trade
Familiarise yourself with common tools and software used in IT consulting, like project management software and data analysis tools. Being able to mention your experience (or even a hypothetical example) with these can give you an edge and show that you're prepared to hit the ground running at Small Luxury Hotels of the World.
✨Show Your Willingness to Learn
As this is an entry-level role, employers like Small Luxury Hotels of the World will be keen to see your eagerness to grow. Prepare to discuss your learning journey, any certifications you've pursued, or industry-relevant projects you’ve tackled during your studies – it’ll highlight your motivation and potential!
✨Prepare for Scenario-Based Questions
IT consulting interviews often include scenario-based questions to test your problem-solving and critical thinking skills. Think of a couple of past group projects or internships where you faced challenges and how you overcame them. This demonstrates not only your technical prowess but also your teamwork and communication skills.
