Luxury Reservations & Guest Care Specialist

Luxury Reservations & Guest Care Specialist

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Small Luxury Hotels of The World Limited

At a Glance

  • Tasks: Manage luxury hotel reservations and provide exceptional customer care.
  • Company: Join a prestigious brand in the luxury hotel sector.
  • Benefits: Flexible working hours, competitive salary, and a vibrant work environment.
  • Other info: Fluency in Spanish or Italian is a plus; full-time role from Monday to Friday.
  • Why this job: Be part of a team that creates unforgettable guest experiences.
  • Qualifications: University degree and 3 years' experience in luxury hospitality.

The predicted salary is between 30000 - 40000 Β£ per year.

Small Luxury Hotels of The World Limited is seeking a Reservations & Customer Care Executive for their London office. The ideal candidate has a university degree and a minimum of 3 years' experience in the luxury hotel sector, focusing on customer relations and reservations.

This role requires excellent communication skills in English, with additional fluency in Spanish or Italian preferred.

Responsibilities include:

  • Achieving sales targets
  • Processing reservations
  • Offering superb customer support

Flexible working hours are available, with a full-time commitment from Monday to Friday.

Luxury Reservations & Guest Care Specialist employer: Small Luxury Hotels of The World Limited

Small Luxury Hotels of the World Limited is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about data engineering and analytics. With a focus on teamwork, employees are encouraged to grow their skills through hands-on experience in managing and designing data pipelines, while enjoying the unique advantage of working within a prestigious brand in the luxury hospitality sector. The company offers ample opportunities for professional development and a supportive environment that values each team member's contributions.

Small Luxury Hotels of The World Limited

Contact Details:

Small Luxury Hotels of The World Limited Recruitment Team

We think you need these skills to ace Luxury Reservations & Guest Care Specialist

Customer Relations
Reservations Management
Sales Target Achievement
Excellent Communication Skills
Fluency in Spanish
Fluency in Italian
Customer Support