Luxury Reservations & Guest Care Specialist

Luxury Reservations & Guest Care Specialist

Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage luxury reservations and provide exceptional customer care to guests.
  • Company: Join a prestigious brand in the luxury hotel sector.
  • Benefits: Flexible working hours, competitive salary, and a vibrant work environment.
  • Other info: Fluency in Spanish or Italian is a plus; full-time role from Monday to Friday.
  • Why this job: Be part of a team that creates unforgettable experiences for guests.
  • Qualifications: University degree and 3 years' experience in luxury hospitality.

The predicted salary is between 29700 - 36300 Β£ per year.

Small Luxury Hotels of The World Limited is seeking a Reservations & Customer Care Executive for their London office.

The ideal candidate has a university degree and a minimum of 3 years' experience in the luxury hotel sector, focusing on customer relations and reservations.

This role requires excellent communication skills in English, with additional fluency in Spanish or Italian preferred.

Responsibilities include achieving sales targets, processing reservations, and offering superb customer support.

Flexible working hours are available, with a full-time commitment from Monday to Friday.

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Luxury Reservations & Guest Care Specialist employer: Small Luxury Hotels of The World Limited

Small Luxury Hotels of The World Limited is an exceptional employer, offering a vibrant work culture in the heart of London that values excellence in customer service and employee development. With flexible working hours and opportunities for professional growth, employees are encouraged to thrive in their roles while enjoying the unique advantages of working within the luxury hotel sector. Join a team that prioritises both guest satisfaction and staff well-being, making every day at work a rewarding experience.

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Contact Details:

Small Luxury Hotels of The World Limited Recruitment Team

We think you need these skills to ace Luxury Reservations & Guest Care Specialist

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Customer Service