Senior Client Success Manager
Senior Client Success Manager

Senior Client Success Manager

Full-Time 50000 - 65000 ÂŁ / year (est.) No home office possible
Smadex

At a Glance

  • Tasks: Manage and grow client partnerships while optimising mobile advertising campaigns.
  • Company: Join Smadex, a fast-growing leader in advertising technology.
  • Benefits: Competitive pay, health insurance, hybrid work model, and travel opportunities.
  • Other info: Dynamic environment with learning opportunities and exposure to global app publishers.
  • Why this job: Be part of an innovative team shaping the future of mobile advertising.
  • Qualifications: 3+ years in mobile user acquisition and strong communication skills required.

The predicted salary is between 50000 - 65000 ÂŁ per year.

Smadex is a leading advertising technology company founded in Barcelona in 2010 and sold to American-based and stock-listed Entravision in 2018 (NYSE::EVC). We power campaigns for Apps, Games and Brands across Mobile and CTV using advanced machine learning and optimized creative strategies to deliver results. Smadex is one of the fastest growing DSPs and we are adding talent to fuel our ambitious plans.

Your mission: The final candidate will be the first point of contact for all your clients and your main focus will be to grow the partnerships together daily. This includes monitoring the performance of our user acquisition campaigns, optimising towards clients' KPIs and overachieving them. You will be responsible for finding key business development initiatives to grow your portfolio. The right candidate will be keen to work in a team, will be analytically strong, and have a problem‑solving attitude.

Your tasks and responsibilities:

  • Build and manage strategic partnerships within your portfolio
  • Identify growth opportunities and execute them to achieve goals
  • Enable decision‑making with a data‑driven strategy and valuable insights
  • Translate complex data analysis into simple language for clear communications
  • Offer new product features aligned with customers’ business stage
  • Lead client meetings and regular business reviews
  • Represent Entravision & Smadex externally and sell our in‑house mobile advertising solution

Skills and requirements:

  • 3+ years of mobile experience managing mobile performance‑based user acquisition campaigns on programmatic; is a must
  • Excellent communication skills (verbal and written) to develop strong relationships with your clients; in English is a must
  • Analytical, with a deep understanding of cohort analysis and customer acquisition metrics including ROAS, CPM, IPM, CPI, CPA
  • Strong understanding of the mobile app industry: actors, media‑buying, sellers, suppliers, MMP’s
  • Proactive, disciplined, and highly organized with the ability to manage and prioritize multiple tasks simultaneously in a timely manner
  • Positive attitude, passion for Apps, and a love for problem‑solving

What’s in it for you?

  • Competitive remuneration
  • Health insurance
  • Be part of a leading, fast‑growing, innovative company shaping the future of mobile advertising
  • Integrate a highly motivated and young team
  • Possibility of traveling to the Barcelona HQ for collaboration and team‑building activities
  • Hybrid model. Work from our co‑working 3 days per week and 2 from home
  • Exposure to leading global app publishers and media partners in the digital advertising industry
  • Learning and training opportunities to grow your career

Please note that we do not provide visa sponsorship. Candidates without a legal permit to work won't be considered.

Senior Client Success Manager employer: Smadex

At Smadex, we pride ourselves on being a leading advertising technology company that fosters a dynamic and innovative work environment. As a Senior Client Success Manager, you will enjoy competitive remuneration, health insurance, and the opportunity to collaborate with a highly motivated team in a hybrid model, allowing for flexibility between our vibrant London office and remote work. With a strong focus on employee growth through learning opportunities and the chance to engage with top global app publishers, Smadex is an excellent employer for those looking to make a meaningful impact in the mobile advertising industry.
Smadex

Contact Detail:

Smadex Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Client Success Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Prepare for interviews by researching the company inside out. Understand their products, culture, and recent news. We want you to walk in feeling confident and ready to show how you can contribute to their success!

✨Tip Number 3

Practice your pitch! You’ll want to clearly articulate your experience and how it aligns with the role of Senior Client Success Manager. We suggest rehearsing with a friend or in front of a mirror to nail that delivery.

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. We believe it’s a great way to keep you on their radar and reinforce your interest.

We think you need these skills to ace Senior Client Success Manager

Mobile Performance-Based User Acquisition
Programmatic Advertising
Communication Skills
Analytical Skills
Cohort Analysis
Customer Acquisition Metrics
ROAS
CPM
IPM
CPI
CPA
Proactive Attitude
Organisational Skills
Problem-Solving Skills
Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Client Success Manager role. Highlight your experience in mobile performance-based user acquisition campaigns and any relevant achievements that align with the job description.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the mobile app industry and how your analytical skills can help grow client partnerships. Keep it engaging and personal.

Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your written application reflects your ability to convey complex ideas simply. Use clear language and structure to demonstrate your communication prowess.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!

How to prepare for a job interview at Smadex

✨Know Your Numbers

Make sure you brush up on key metrics like ROAS, CPM, and CPI. Being able to discuss these figures confidently will show that you understand the mobile advertising landscape and can drive results for clients.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled challenges in previous roles. Smadex values a proactive attitude, so be ready to share specific instances where your analytical skills led to successful outcomes.

✨Communicate Clearly

Practice translating complex data into simple terms. This is crucial for building strong relationships with clients, so think about how you can explain your past experiences in a way that's easy to understand.

✨Research Smadex and Entravision

Familiarise yourself with Smadex's products and recent developments in the mobile app industry. Showing that you’ve done your homework will demonstrate your genuine interest in the role and the company.

Senior Client Success Manager
Smadex

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