Senior Client Success Manager in London
Senior Client Success Manager

Senior Client Success Manager in London

London Full-Time 60000 - 80000 ÂŁ / year (est.) No home office possible
Smadex

At a Glance

  • Tasks: Manage and grow client partnerships while optimising user acquisition campaigns.
  • Company: Join Smadex, a fast-growing leader in mobile advertising technology.
  • Benefits: Competitive salary, health insurance, hybrid work model, and travel opportunities.
  • Other info: Dynamic environment with learning opportunities and exposure to global app publishers.
  • Why this job: Be part of an innovative team shaping the future of mobile advertising.
  • Qualifications: 3+ years in mobile performance campaigns and excellent communication skills.

The predicted salary is between 60000 - 80000 ÂŁ per year.

Smadex is a leading advertising technology company founded in Barcelona in 2010 and sold to American-based and stock-listed Entravision in 2018 (NYSE::EVC). We power campaigns for Apps, Games and Brands across Mobile and CTV using advanced machine learning and optimized creative strategies to deliver results. Smadex is one of the fastest growing DSPs and we are adding talent to fuel our ambitious plans.

Your mission:

The final candidate will be the first point of contact for all clients and the main focus will be to grow the partnerships together daily. This includes monitoring the performance of user acquisition campaigns, optimising towards clients' KPIs and overachieving them. You will be responsible for finding key business development initiatives to grow your portfolio. The right candidate will be keen to work in a team, will be analytically strong, and have a problem‑solving attitude.

Your tasks and responsibilities:

  • Build and manage strategic partnerships within your portfolio
  • Identify growth opportunities and execute them to achieve goals
  • Enable decision‑making with a data‑driven strategy and valuable insights
  • Translate complex data analysis into simple language for clear communications
  • Offer new product features aligned with customers’ business stage
  • Lead client meetings and regular business reviews
  • Represent Entravision & Smadex externally and sell our in‑house mobile advertising solution

Skills and requirements:

  • 3+ years of mobile experience managing mobile performance‑based user acquisition campaigns on programmatic; is a must
  • Excellent communication skills (verbal and written) to develop strong relationships with clients; in English is a must
  • Analytical, with a deep understanding of cohort analysis and customer acquisition metrics including ROAS, CPM, IPM, CPI, CPA
  • Strong understanding of the mobile app industry: actors, media‑buying, sellers, suppliers, MMP’s
  • Proactive, disciplined, and highly organized with the ability to manage and prioritize multiple tasks simultaneously in a timely manner
  • Positive attitude, passion for Apps, and a love for problem‑solving

What’s in it for you?

  • Competitive remuneration
  • Health insurance
  • Be part of a leading, fast‑growing, innovative company shaping the future of mobile advertising
  • Integrate a highly motivated and young team
  • Possibility of traveling to the Barcelona HQ for collaboration and team‑building activities
  • Hybrid model. Work from our co‑working 3 days per week and 2 from home
  • Exposure to leading global app publishers and media partners in the digital advertising industry
  • Learning and training opportunities to grow your career

Please note that we do not provide visa sponsorship. Candidates without a legal permit to work won't be considered.

Senior Client Success Manager in London employer: Smadex

Smadex is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets collaboration. As a Senior Client Success Manager, you will thrive in a fast-growing company that values your contributions and provides ample opportunities for professional development, all while enjoying a hybrid work model and competitive benefits. Join a passionate team dedicated to shaping the future of mobile advertising, with the added advantage of potential travel to our vibrant Barcelona HQ for team-building activities.
Smadex

Contact Detail:

Smadex Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Client Success Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in mobile performance-based campaigns. Show them you’re the perfect fit for their team!

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show you were engaged and genuinely interested in the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.

We think you need these skills to ace Senior Client Success Manager in London

Mobile Performance Management
User Acquisition Campaigns
Analytical Skills
Cohort Analysis
Customer Acquisition Metrics
Communication Skills
Relationship Management
Data-Driven Decision Making
Problem-Solving Skills
Organisational Skills
Proactivity
Understanding of Mobile App Industry
Business Development
Client Meeting Facilitation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Client Success Manager role. Highlight your experience in mobile performance-based user acquisition campaigns and any relevant achievements that align with the job description.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for Smadex. Share your passion for apps and problem-solving, and don’t forget to mention how you can help grow our client partnerships.

Show Off Your Analytical Skills: Since the role requires a strong analytical mindset, include examples of how you've used data to drive decisions in previous roles. Make it easy for us to see your understanding of key metrics like ROAS and CPI.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Smadex

✨Know Your Numbers

Make sure you brush up on key metrics like ROAS, CPM, and CPI. Being able to discuss these figures confidently will show that you understand the mobile app industry and can drive performance-based user acquisition campaigns.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled challenges in previous roles. Smadex values a proactive attitude, so be ready to share specific instances where your analytical skills led to successful outcomes for clients.

✨Communicate Clearly

Practice translating complex data into simple terms. During the interview, demonstrate your ability to communicate insights effectively, as this is crucial for building strong relationships with clients.

✨Research Smadex and Entravision

Familiarise yourself with Smadex's products and recent developments in the mobile advertising space. Showing that you’ve done your homework will impress the interviewers and highlight your genuine interest in the role.

Senior Client Success Manager in London
Smadex
Location: London

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