Senior Client Success Manager in London

Senior Client Success Manager in London

London Full-Time 50000 - 60000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage client relationships and optimise user acquisition campaigns for top brands.
  • Company: Join a fast-growing advertising tech company with a vibrant culture.
  • Benefits: Competitive pay, health insurance, hybrid work model, and career growth opportunities.
  • Other info: Collaborate with a young, motivated team and enjoy travel opportunities.
  • Why this job: Be at the forefront of mobile advertising and make a real impact.
  • Qualifications: 3+ years in mobile user acquisition and strong analytical skills required.

The predicted salary is between 50000 - 60000 £ per year.

Smadex is a leading advertising technology company founded in Barcelona in 2010 and sold to American-based and stock-listed Entravision in 2018 (NYSE::EVC). We power campaigns for Apps, Games and Brands across Mobile and CTV using advanced machine learning and optimized creative strategies to deliver results. Smadex is one of the fastest growing DSPs and we are adding talent to fuel our ambitious plans.

Your mission:

The final candidate will be the first point of contact for all your clients and your main focus will be to grow the partnerships together daily. This includes monitoring the performance of our user acquisition campaigns, optimising towards clients' KPIs and overachieving them. You will be responsible for finding key business development initiatives to grow your portfolio. The right candidate will be keen to work in a team, will be analytically strong, and have a problem-solving attitude.

Your tasks and responsibilities:

  • Build and manage strategic partnerships within your portfolio
  • Identify growth opportunities and execute them to achieve goals
  • Enable decision-making with a data-driven strategy and valuable insights
  • Translate complex data analysis into simple language for clear communications
  • Offer new product features aligned with customers’ business stage
  • Lead client meetings and regular business reviews
  • Represent Entravision & Smadex externally and sell our in-house mobile advertising solution.

Skills and requirements:

  • 3+ years of mobile experience managing mobile performance-based user acquisition campaigns on programmatic is a must
  • Excellent communication skills (verbal and written) to develop strong relationships with your clients in English is a must
  • Analytical, with a deep understanding of cohort analysis and customer acquisition metrics including ROAS, CPM, IPM, CPI, CPA.
  • Strong understanding of the mobile app industry: actors, media-buying, sellers, suppliers, MMP’s.
  • Proactive, disciplined, and highly organized with the ability to manage and prioritize multiple tasks simultaneously in a timely manner.
  • Positive attitude, passion for Apps, and a love for problem-solving.

What’s in it for you?

  • Competitive remuneration
  • Health insurance
  • Be part of a leading, fast-growing, innovative company shaping the future of mobile advertising.
  • Integrate a highly motivated and young team.
  • Possibility of traveling to the Barcelona HQ for collaboration and team-building activities.
  • Hybrid model. Work from our co-working 3 days per week and 2 from home.
  • Exposure to leading global app publishers and media partners in the digital advertising industry.
  • Learning and training opportunities to grow your career.

Please note that we do not provide visa sponsorship. Candidates without a legal permit to work won't be considered.

Senior Client Success Manager in London employer: Smadex SLU

Smadex is an exceptional employer, offering a dynamic and innovative work environment in the heart of London, Barcelona, or Berlin. With a strong focus on employee growth, you will have the opportunity to mentor and train others while collaborating with a highly motivated team. Enjoy a competitive remuneration package, a hybrid work model, and the chance to engage with leading global app publishers, making your role both meaningful and rewarding.

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Contact Details:

Smadex SLU Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Client Success Manager in London

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for interviews by researching the company inside out. Understand their products, culture, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of potential employers.

Tip Number 4

Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your professionalism. And remember, apply through our website for the best chance!

We think you need these skills to ace Senior Client Success Manager in London

Client Relationship Management
Mobile Performance-Based User Acquisition
Analytical Skills
Cohort Analysis
Customer Acquisition Metrics
Communication Skills
Data-Driven Decision Making

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Senior Client Success Manager role. Highlight your experience in mobile performance-based user acquisition campaigns and any relevant achievements that align with our mission at Smadex.

Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about mobile advertising and how your skills can help us grow our client partnerships. Be sure to mention specific examples of how you've optimised campaigns in the past.

Show Off Your Analytical Skills:Since we love data-driven strategies, don’t shy away from showcasing your analytical prowess. Include examples of how you've used data to drive decisions and improve campaign performance in your application.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Smadex!

How to prepare for a job interview at Smadex SLU

Know Your Numbers

As a Senior Client Success Manager, you'll need to be comfortable with metrics like ROAS, CPM, and CPA. Brush up on these key performance indicators before your interview. Be ready to discuss how you've used data to drive success in past roles.

Showcase Your Communication Skills

Excellent communication is crucial for this role. Practice articulating complex ideas in simple terms. You might even want to prepare a few examples of how you've successfully communicated with clients or team members in the past.

Demonstrate Problem-Solving Abilities

Smadex values a proactive and problem-solving attitude. Think of specific challenges you've faced in previous roles and how you overcame them. This will show that you're not just analytical but also resourceful.

Research Smadex and Entravision

Familiarise yourself with Smadex's products and their position in the mobile advertising industry. Understanding their business model and recent developments will help you ask insightful questions and demonstrate your genuine interest in the company.