At a Glance
- Tasks: Lead digital marketing strategies and build strong client relationships.
- Company: Join a dynamic digital marketing agency with a growing presence in the USA.
- Benefits: Flexible hours, health insurance, remote work, and share options.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make an impact by driving successful marketing campaigns for diverse clients.
- Qualifications: Experience in client services and a solid grasp of digital marketing principles.
The predicted salary is between 40000 - 50000 £ per year.
We're seeking a highly motivated and results-oriented Senior Account Manager to join our dynamic team at SM92.
As an end-to-end digital marketing agency with a growing presence in the USA, operating across specific niche markets, we specialise in generating high-quality marketing campaigns across multiple sectors.
In this role, you'll collaborate closely with our Creative, Performance, Development and Sales teams to deliver comprehensive digital marketing strategies for our client base.
You'll be responsible for onboarding new clients, ensuring a smooth and successful transition into the agency and its services, as well as nurturing existing relationships.
The role
- Collaborate with Creative, Performance, Development and Sales teams to develop and execute comprehensive digital marketing strategies for new and existing clients.
- Own the client onboarding and delivery process, ensuring a smooth transition into our services and exceeding expectations.
- Update and brief all stakeholders about client’s needs and expectations.
- Serve as the primary contact, building strong, long-lasting client relationships.
- Act as a support and buffer between the team and our clients.
- Manage and analyse client data to ensure campaign effectiveness and ROI for our clients.
- Identify and explore new business opportunities to contribute to agency growth.
- Offer insights and upsell to clients where services are successful and underutilised.
- Communicate clearly and concisely with internal and external stakeholders, keeping everyone informed of progress on clients.
- Offer training and insights to other employees, especially regarding insights into performance, concerns and trends with clients.
- To be successful, you'll possess
- Proven experience in a client services role within a digital agency or in a digital marketing team in a fast-paced in-house environment.
- Strong understanding of digital marketing principles, with a focus on lead generation.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in project management and CRM software (e. g. Monday. com, Hub Spot) and MS Office Suite (especially Excel).
- Ability to manage multiple projects simultaneously while maintaining meticulous attention to detail.
- A collaborative mindset with a passion for exceeding client expectations and supporting agency growth.
What we offer
- Work from home one day per week
- Top Health Insurance
- Full Training
- Share Options
- 5 days of paid sick pay*
- Flexible working hours (8am-10am to 4pm-6pm)
- #J-18808-Ljbffr
Senior Account Manager in Warrington employer: SM92
At SM92, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior Account Manager, you'll benefit from flexible working hours, comprehensive training, and opportunities for professional growth, all while contributing to impactful digital marketing strategies in a dynamic environment. Our commitment to employee well-being is reflected in our top-tier health insurance and the option to work from home one day a week, making SM92 a rewarding place to advance your career.
