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- Tasks: Lead a dynamic team to drive innovation and operational excellence in fleet technology.
- Company: Join a fast-growing tech division focused on real-time insights and AI tools.
- Benefits: Competitive salary, career growth opportunities, and a vibrant team culture.
- Why this job: Make a real impact in road safety and customer satisfaction while leading a passionate team.
- Qualifications: Proven leadership experience in telematics or SaaS, with strong commercial awareness.
- Other info: Be part of a forward-thinking company set for record growth in 2026.
The predicted salary is between 36000 - 60000 £ per year.
Since its launch mid 2025, Stream has become a fast-growing division of SM UK, delivering its single sign-on platform solution to major fleet operators across the country. Every second counts when it comes to road safety and incident management. At Stream, our mission is to empower fleet operators with the real-time insights and AI tools they need to protect their drivers and their bottom line. We’re seeking a high-calibre Operations Manager to join our team in Leeds. This role requires a true leader with energy, character, and passion.
Key Responsibilities:
- Leadership & Strategy: Lead the Stream department with energy, clarity, and purpose, setting a strong vision for growth and excellence. Develop and implement the strategic plan for Stream’s product, service, and operational performance. Foster a high-performing culture that prioritises innovation, customer focus, collaboration, and accountability.
- Commercial & Operational Management: Own departmental P&L, budgeting, resource planning, and reporting. Drive adoption, upsell, and retention of Stream telematics across new and existing customer bases. Oversee delivery, support, and ongoing service performance to ensure exceptional customer experience.
- Team Development: Recruit, mentor, and inspire a growing team of specialists across technical, operational, and support functions. Set clear objectives and KPIs, ensuring the team is empowered to succeed. Encourage continuous improvement, skills development, and cross-department collaboration.
- Product & Innovation: Work closely with suppliers, internal stakeholders, and customers to shape product development and new features. Identify market trends, competitor activity, and opportunities for Stream to stay ahead of the curve. Champion a culture of curiosity, improvement, and forward-thinking technology adoption.
- Stakeholder Management: Act as the central contact for Stream across sales, operations, engineering, and senior leadership. Represent the Stream division internally and externally, presenting with confidence and energy. Build strong relationships with customers and partners to strengthen Stream’s market position.
Skills & Experience:
- Proven experience in leadership roles, ideally within telematics, fleet technology, SaaS, or related technical sectors.
- Strong commercial awareness with experience managing budgets, KPIs, and strategic planning.
- Exceptional communication, presentation, and stakeholder-management skills.
- Naturally energetic, driven, and positive, with a strong ability to motivate and inspire others.
- Ability to think strategically while staying hands-on and operational when needed.
- Problem-solver with a continuous-improvement mindset and a passion for customer success.
Personal Attributes:
- Dynamic and charismatic leader
- Highly organised and proactive
- Strong sense of ownership and accountability
- Innovative thinker with a growth mindset
- Confident decision-maker with resilience and adaptability
Operations Manager - Stream in Leeds employer: SM UK
Contact Detail:
SM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Stream in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Stream tick and be ready to discuss how your skills align with their mission. Show them you’re not just another candidate; you’re genuinely excited about what they do!
✨Tip Number 3
Practice your pitch! You want to come across as confident and articulate. Prepare a brief summary of your experience and how it relates to the Operations Manager role. Remember, first impressions matter, so nail that introduction!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Stream team. Let’s make 2026 a record year together!
We think you need these skills to ace Operations Manager - Stream in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to lead and innovate at Stream.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in leadership and operations management. We’re looking for specific examples that demonstrate your ability to drive success and foster a high-performing culture.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you articulate your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Stream.
How to prepare for a job interview at SM UK
✨Know Your Stuff
Before the interview, dive deep into Stream's mission and values. Understand their single sign-on platform and how it impacts fleet operators. Being able to discuss specific features or recent developments will show your genuine interest and knowledge about the company.
✨Showcase Your Leadership Style
As an Operations Manager, you'll need to demonstrate your leadership skills. Prepare examples of how you've led teams in the past, focusing on energy, clarity, and purpose. Think about times when you fostered a high-performing culture or drove innovation—these stories will resonate well.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Prepare for scenarios related to budget management, team development, or customer experience. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Engage with Enthusiasm
Your energy and passion are key to making a great impression. During the interview, engage with the panel by asking insightful questions about their goals for 2026 and how you can contribute. This not only shows your enthusiasm but also your commitment to being part of their journey.
