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- Tasks: Drive sales and boost brand awareness through social media and customer engagement.
- Company: Fast-paced hospitality business with a focus on teamwork and genuine care.
- Benefits: Dynamic work environment, opportunities for growth, and a supportive team culture.
- Why this job: Join a vibrant team and make a real impact in the hospitality industry.
- Qualifications: Sales experience, social media savvy, and a passion for customer service.
- Other info: Perfect for creative individuals who thrive in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a driven, personable sales professional to join a fast-paced hospitality business with a culture built on teamwork, professionalism, and genuine care for guests and colleagues alike. This is a varied role combining responding to sales enquiries and relationship building with social media marketing to drive brand awareness and bookings.
Sales Activity
- Proactive business development activities through responding to sales enquiries through the website.
- Updating the company’s website with available stock.
- Posting sales stock on external partner websites.
- Demonstrating the features and benefits and highlighting what makes the offering unique.
Customer Relationship Management
- Building a presence and become known as a point of contact for sales and upgrades.
- Deal directly with customer enquiries and sales face-to-face, over the telephone, social media and by email.
- Posting in and responding to customer queries in owner’s groups on Facebook etc.
- Building and maintaining strong customer relationships for now and the future.
- Confidently and professionally respond to customer concerns or objections.
- Ensuring that all communication is professional and in keeping with the values of the business.
CRM Management/Administration
- Updating the CRM with customers’ information, leads, sales documentation and more.
- Extracting leads from the CRM each day, to create appointments etc.
- Accurate sales documentation completed in the required timescales.
- Develop an understanding of the management software, used for existing owners.
Person Specification
- Experience in sales or a customer-focused environment.
- Confident generating new business and converting enquiries into bookings.
- Experience managing social media platforms for business purposes.
- Creative mindset with the ability to produce engaging content.
- Well organised with good time management skills.
- Professional, personable, and passionate about delivering great customer experiences.
Sales and Social Media Executive in Morpeth employer: SM Recruitment
Contact Detail:
SM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Social Media Executive in Morpeth
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you an edge and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the role. Highlight your sales skills and social media savvy to show you’re the perfect fit.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales and Social Media Executive in Morpeth
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share your passion for sales and social media – it’ll help us get to know you better.
Tailor Your Application: Make sure to customise your application for the Sales and Social Media Executive role. Highlight your relevant experience in sales and social media management, and explain how you can contribute to our team’s success.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Avoid jargon and focus on what makes you a great fit for us!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SM Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company’s offerings and what makes them unique. Familiarise yourself with their website and social media presence. This will help you confidently discuss how you can contribute to their sales and marketing efforts.
✨Showcase Your Sales Skills
Prepare examples of your past sales experiences, especially those that highlight your ability to build relationships and convert enquiries into bookings. Be ready to discuss specific strategies you've used in previous roles to drive sales and engage customers.
✨Be Social Media Savvy
Since this role involves managing social media, come prepared with ideas on how to enhance their online presence. Think about creative content you could produce and how you would engage with customers on platforms like Facebook. This shows your proactive approach and creativity.
✨Demonstrate Professionalism
Throughout the interview, maintain a professional yet personable demeanour. Practice responding to potential customer concerns or objections, as this will demonstrate your ability to handle real-life scenarios effectively while aligning with the company’s values.