At a Glance
- Tasks: Lead a vibrant team in a bustling bar environment, ensuring top-notch service and unforgettable experiences.
- Company: Join the UK's largest operator of pubs and bars, known for its lively atmosphere.
- Benefits: Enjoy flexible support, mental health resources, and exclusive discounts on food, drinks, and more.
- Other info: Dynamic role with opportunities for personal growth and a supportive work culture.
- Why this job: Be at the heart of Birmingham's social scene, shaping memorable moments for diverse guests.
- Qualifications: Proven leadership skills and a passion for creating exceptional customer experiences.
The predicted salary is between 30000 - 40000 £ per year.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
Set among the buzz of Canalside bars, premium restaurants, hotels, and major corporate offices, this location pulses with energy from morning through to late night. Conferences, concerts, sporting fixtures, and a constant flow of visitors ensure a dynamic backdrop where no two days are ever the same. It brings together the energy of daytime dining, after-work drinks, celebratory bookings, and high-tempo late-night experiences.
This is a role for a General Manager who thrives on pace, visibility, and impact. You will lead from the front, shaping the culture, energy, and commercial success of the business. With responsibility for a large, loyal, and diverse team, your focus will be on building capability, inspiring performance, and creating an environment where people feel empowered to deliver their best.
From delivering polished and engaging daytime service to orchestrating high-energy weekend trading, you will bring consistency, confidence, and control to every moment. You will be at your best when it matters most, bringing clarity, direction, and energy to every shift.
This is more than a General Manager role. Our benefits are designed to help you thrive, both in and out of work:
- Bonus Scheme
- Access to discounted Private Medical Insurance through Vitality
- Exclusive discounts on Dental Insurance
- Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
- The Stonegate Xtra portal with access to a wide range of high street discounts and offers
- Discounted access to David Lloyd membership
- Additional discounts for personal car leasing
- Up to £1000 Refer A Friend incentive
- Additional discount at Stonegate Hotels
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you.
Taproom General Manager employer: Slug & Lettuce
Stonegate Group is an exceptional employer, offering a vibrant work culture that reflects the dynamic energy of Birmingham's social scene. With a focus on employee empowerment and growth, we provide comprehensive benefits including a bonus scheme, discounted private medical insurance, and exclusive discounts across our managed estate. Join us to lead a diverse team in a fast-paced environment where every day brings new opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Taproom General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Slug & Lettuce. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Slug & Lettuce
Don't be shy about reaching out to Slug & Lettuce directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Taproom General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Slug & Lettuce and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Slug & Lettuce
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
