Front of House Team Leader in Newcastle upon Tyne

Front of House Team Leader in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the team to create amazing guest experiences.
  • Company: Join the UK's largest operator of pubs and bars, Stonegate Group.
  • Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
  • Why this job: Be part of a vibrant team that values individuality and inclusivity.
  • Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
  • Other info: Experience a fun atmosphere while working in a lively venue.

The predicted salary is between 24000 - 36000 £ per year.

Location - Slug And Lettuce

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

Responsibilities

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be.

A friendly and welcoming venue with a relaxed atmosphere, Slug & Lettuce, Quayside serves breakfast, lunch, and dinner, alongside an extensive range of beers and wines from around the world and an impressive cocktail list for all our guests. We are a great spot to experience the legendary Fog on the Tyne or watch the bridges light up while you have fun working.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages
  • Award winning development programmes

To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

Front of House Team Leader in Newcastle upon Tyne employer: Slug & Lettuce

At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant and inclusive work culture that celebrates individuality. As a Front of House Team Leader at Slug & Lettuce, you'll enjoy a range of benefits including flexible working hours, discounts across our venues, and access to award-winning development programmes, all while leading a passionate team in a lively atmosphere by the Quayside. Join us to create memorable experiences for our guests and thrive in an environment where your contributions are valued and celebrated.
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Contact Detail:

Slug & Lettuce Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader in Newcastle upon Tyne

✨Tip Number 1

Get to know the venue! Before your interview, pop into Slug And Lettuce and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you understand the culture but also give you some great talking points during your interview.

✨Tip Number 2

Show off your leadership skills! When you're chatting with the hiring team, share specific examples of how you've motivated and led a team in the past. We want to see how you can bring our mantra of 'Be Together. Get Together. Out Together.' to life!

✨Tip Number 3

Be yourself! At Slug And Lettuce, we value individuality and inclusivity. Don’t be afraid to let your personality shine through during the interview. Show us how you can contribute to our warm and welcoming environment while being fabulous and fun!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re genuinely interested in joining our team. So, don’t hesitate—get your application in and let’s make some unforgettable moments together!

We think you need these skills to ace Front of House Team Leader in Newcastle upon Tyne

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Inclusivity Awareness
Customer Service Excellence
Time Management
Adaptability
Conflict Resolution
Interpersonal Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for the role and what makes you a great fit for our team.

Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader position. Highlight your relevant experience and skills that align with our values and the responsibilities mentioned in the job description. It shows us you’ve done your homework!

Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where necessary and make sure it’s easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!

How to prepare for a job interview at Slug & Lettuce

✨Know the Venue Inside Out

Before your interview, make sure you’ve done your homework on Slug & Lettuce. Familiarise yourself with their menu, signature cocktails, and the overall vibe of the place. This shows your genuine interest and helps you connect your experience to their unique atmosphere.

✨Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and inspire your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you foster a welcoming environment for both guests and staff.

✨Emphasise Inclusivity and Diversity

Stonegate Group values inclusivity, so be ready to discuss how you can contribute to creating a diverse and supportive workplace. Share any experiences you have in promoting inclusivity or working with diverse teams, as this aligns perfectly with their culture.

✨Prepare Questions That Matter

Interviews are a two-way street! Think of thoughtful questions to ask about the team dynamics, training opportunities, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.

Front of House Team Leader in Newcastle upon Tyne
Slug & Lettuce
Location: Newcastle upon Tyne

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