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For Companies At a Glance
- Tasks: Lead and motivate the team to create an unforgettable guest experience.
- Company: Popular pub and restaurant in Newcastle upon Tyne with a vibrant atmosphere.
- Benefits: Flexible working hours, discounts, and development programmes for personal growth.
- Why this job: Join a fun team and make a real difference in guests' experiences.
- Qualifications: Strong leadership and customer service skills; must be 18 or over.
- Other info: Exciting environment with opportunities for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
A popular pub and restaurant in Newcastle upon Tyne is seeking an experienced Front of House Team Leader. This role will involve leading and motivating the team to deliver an exceptional guest experience.
Candidates should have strong leadership and customer service skills, and must be 18 or over due to the sale of alcohol.
The position offers flexible working and numerous employee benefits including discounts and development programs.
Front of House Lead - Elevate Guest Experience in Newcastle upon Tyne employer: Slug & Lettuce
Contact Detail:
Slug & Lettuce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Lead - Elevate Guest Experience in Newcastle upon Tyne
✨Tip Number 1
Get to know the pub and restaurant scene in Newcastle! Familiarise yourself with what makes a great guest experience in this area. This will help you stand out when discussing your ideas during interviews.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. We want to hear about how you can elevate the guest experience through your leadership.
✨Tip Number 3
Network, network, network! Connect with people in the industry, whether it's through social media or local events. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Front of House Lead - Elevate Guest Experience in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Front of House Lead role. Highlight your leadership and customer service skills, and share specific examples of how you've created exceptional guest experiences in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Slug & Lettuce
✨Know the Venue Inside Out
Before your interview, make sure you know the pub and restaurant's menu, atmosphere, and values. This will help you demonstrate your genuine interest in the role and show that you're ready to elevate the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will highlight your ability to lead and inspire others in a fast-paced environment.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to customer service. Share stories that illustrate how you've gone above and beyond for guests. This will show that you understand the importance of creating memorable experiences for customers.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company culture. Inquire about team dynamics or how they measure guest satisfaction. This shows that you're not just looking for any job, but are genuinely interested in contributing to their success.
