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For Companies At a Glance
- Tasks: Lead a vibrant team and create unforgettable guest experiences in a popular pub.
- Company: A well-loved pub chain in Newcastle upon Tyne with a friendly atmosphere.
- Benefits: Flexible working hours, development programmes, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong leadership skills and a passion for enhancing guest experiences.
- Other info: Great opportunity for personal growth in a fun and inclusive setting.
The predicted salary is between 30000 - 42000 £ per year.
A popular pub chain in Newcastle upon Tyne is seeking a motivated Deputy Manager to lead the team and enhance guest experiences. This role involves supporting the General Manager, maintaining standards, and fostering an inclusive environment. Ideal candidates will have great leadership skills and a passion for customer service. The position offers numerous benefits, including development programs and flexible working conditions.
Deputy Manager – Lead Team & Guest Experience in Newcastle upon Tyne employer: Slug & Lettuce
Contact Detail:
Slug & Lettuce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager – Lead Team & Guest Experience in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the pub chain. Building relationships can give us insider info and might just land you an interview.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've led teams or improved guest experiences in the past. We want to see that passion for customer service shine through!
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t wait around. Apply straight away and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by researching the pub chain's values and culture. We want to know how you can contribute to maintaining those standards and fostering an inclusive environment. Tailor your answers to reflect what they’re looking for!
We think you need these skills to ace Deputy Manager – Lead Team & Guest Experience in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and how you can bring that energy to our pub chain.
Emphasise Customer Service Passion: Since this role is all about enhancing guest experiences, let us know why customer service is important to you. Share any relevant experiences that showcase your dedication to making guests feel welcome.
Be Authentic: We love genuine applications! Don’t be afraid to let your personality shine through. Share your story and what makes you a great fit for our team – we’re all about inclusivity and authenticity.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to review your details and get back to you quickly!
How to prepare for a job interview at Slug & Lettuce
✨Know the Pub Inside Out
Before your interview, make sure you research the pub chain thoroughly. Understand their values, menu, and what sets them apart in the industry. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in enhancing guest experiences.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your leadership style and how it aligns with fostering an inclusive environment, which is key for this role.
✨Emphasise Customer Service Passion
Customer service is at the heart of this role. Be ready to discuss specific instances where you've gone above and beyond for guests. Share your thoughts on what makes a great guest experience and how you would implement those ideas in the pub setting.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the pub's culture, team dynamics, and development programs. This not only shows your interest but also helps you assess if the pub is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation.
