Front of House Team Leader - Greater London

Front of House Team Leader - Greater London

London Full-Time 24000 - 30000 £ / year (est.) No working from home possible
S

At a Glance

  • Tasks: Lead and motivate the team to create amazing guest experiences.
  • Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
  • Benefits: Enjoy discounts, flexible working, and access to development programmes.
  • Other info: Inclusive culture that values individuality and supports career growth.
  • Why this job: Be part of a vibrant team in a fun, energetic environment.
  • Qualifications: Experience in hospitality and a passion for great service.

The predicted salary is between 24000 - 30000 £ per year.

  • Front of House Team Leader - Greater London
  • Location - Slug And Lettuce
  • Front of House Team Leader

About Us

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.

We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity.

By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

Can you...

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us...

Be Together.

Get Together.

Out Together.

That's our mantra!

We're S&L, where the lushest of eats meet all-time cocktail sensations.

But we aren't just about the here and now.

We're here for a good time and a long time, because we know all the best moments are the ones to remember.

We serve energy and togetherness, and our squad is what makes it all possible.

We're after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be.

Slug & Lettuce, The O2, is a place for our guests to find a world of entertainment.

Nestled inside this iconic North Greenwich landmark, we look after our guests all day long, from breakfasts and bottomless brunch deals through lunch and dinner.

In the evenings and during events, we have a fun and upbeat vibe and frequent live music.

We are a contemporary and cool place for drinks, we're located only a short distance from City Hall and Canary Wharf.

For guests attending an event at the O2, we are the place to be for the pre- and post-show party!

What's in it for you?

  • Reward Card via the Mi XR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and Pure Gym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages
  • Award winning development programmes

To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.

Please contact Slug And Lettuce directly.

Front of House Team Leader - Greater London employer: Slug & Lettuce

Slug & Lettuce in Liverpool is an excellent employer that values its kitchen team members by offering flexible working hours and a range of perks, including discounts. The vibrant work culture fosters a passion for hospitality and provides ample opportunities for personal and professional growth, making it a rewarding place to develop your culinary skills while enjoying a supportive team environment.

S

Contact Details:

Slug & Lettuce Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Leader - Greater London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Slug & Lettuce. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Slug & Lettuce

Don't be shy about reaching out to Slug & Lettuce directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Front of House Team Leader - Greater London

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Inclusivity Awareness

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Slug & Lettuce and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Slug & Lettuce

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!