Front of House Team Leader in London

Front of House Team Leader in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the team to create amazing guest experiences at Slug And Lettuce.
  • Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
  • Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
  • Why this job: Be part of a vibrant team in a fun, energetic environment.
  • Qualifications: Experience in hospitality and a passion for delivering great service.
  • Other info: Inclusive culture that values individuality and supports career growth.

The predicted salary is between 24000 - 36000 £ per year.

Location - Slug And Lettuce

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

Can you …

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce, The O2, is a place for our guests to find a world of entertainment. Nestled inside this iconic North Greenwich landmark, we look after our guests all day long, from breakfasts and bottomless brunch deals through lunch and dinner. In the evenings and during events, we have a fun and upbeat vibe and frequent live music. We are a contemporary and cool place for drinks, we're located only a short distance from City Hall and Canary Wharf. For guests attending an event at the O2, we are the place to be for the pre- and post-show party!

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages
  • Award winning development programmes

To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

Front of House Team Leader in London employer: Slug & Lettuce

At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs and bars, offering a vibrant and inclusive work culture that celebrates individuality. As a Front of House Team Leader at Slug & Lettuce, located in the iconic O2, you'll enjoy a range of benefits including flexible working hours, discounts across our managed pubs, and award-winning development programmes to help you grow your career. Join us in creating memorable experiences for our guests while being part of a supportive team that values your contributions.
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Contact Detail:

Slug & Lettuce Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader in London

✨Tip Number 1

Get to know the venue! Before your interview, pop into Slug And Lettuce and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you understand the culture but also give you some great talking points during your interview.

✨Tip Number 2

Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a challenging situation. We want to see how you can bring our mantra of 'Be Together. Get Together. Out Together.' to life in your role as Front of House Team Leader.

✨Tip Number 3

Be yourself! At Slug And Lettuce, we value individuality and inclusivity. Don’t be afraid to let your personality shine through during the interview. Share your passion for creating memorable guest experiences and how you can contribute to our fun-loving environment.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Make sure to highlight your relevant experience and why you’d be a fab fit for the Front of House Team Leader role!

We think you need these skills to ace Front of House Team Leader in London

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Inclusivity Awareness
Event Coordination
Customer Service Excellence
Adaptability
Time Management
Conflict Resolution
Interpersonal Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and enthusiasm for the role.

Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader position. Highlight your relevant experience and skills that align with our values and the job description. We love seeing how you can contribute to our vibrant team!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our amazing team at Slug & Lettuce!

How to prepare for a job interview at Slug & Lettuce

✨Know the Venue Inside Out

Before your interview, make sure you know everything about Slug And Lettuce. Familiarise yourself with their menu, special events, and the overall vibe of the place. This shows your genuine interest and helps you connect your experience to their unique atmosphere.

✨Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can create a warm and welcoming environment for both guests and staff.

✨Emphasise Inclusivity and Diversity

Stonegate Group values inclusivity, so be ready to discuss how you can contribute to this culture. Share any experiences you have in fostering an inclusive environment and how you would ensure every guest feels valued and comfortable.

✨Prepare Questions That Matter

At the end of the interview, you'll likely have a chance to ask questions. Think about what’s important to you, like team dynamics or growth opportunities. Asking insightful questions shows you're serious about the role and want to be part of their vibrant community.

Front of House Team Leader in London
Slug & Lettuce
Location: London
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