At a Glance
- Tasks: Lead a vibrant team and create unforgettable experiences in Birmingham's social scene.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy competitive salary, health perks, discounts, and career development opportunities.
- Other info: Dynamic environment with endless opportunities for growth and creativity.
- Why this job: Make a real impact in a high-energy venue that attracts diverse crowds.
- Qualifications: Must hold a valid Personal Licence and have strong leadership skills.
The predicted salary is between 55000 - 55000 £ per year.
Salary – Up to £55,000 p.a.
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At the heart of Birmingham’s thriving Brindley Place sits Slug & Lettuce Birmingham. It’s not simply a bar or a venue, it’s a landmark of the city’s social scene! Set among the buzz of Canalside bars, premium restaurants, hotels and major corporate offices. Just moments from Broad Street, the ICC and Utilita Arena Birmingham, this is a location that pulses with energy from morning through to late night. Conferences, concerts, sporting fixtures and a constant flow of visitors ensure a dynamic backdrop where no two days are ever the same.
S&L Birmingham is a flagship site, expansive in scale and rich in opportunity. It brings together the energy of daytime dining, after-work drinks, celebratory bookings and high-tempo late-night experiences. Its spacious bar, versatile seating and standout external terrace create flexibility and momentum throughout the year, with the terrace becoming a focal point during peak seasons and city-wide events. Renowned for its weekend atmosphere, live DJs, and premium Brunch and Cocktail offering, the site attracts a broad and diverse audience, from professionals and shoppers to large groups and partygoers looking for a great experience no matter the reason to visit.
About You
This is a role for a General Manager who thrives on pace, visibility and impact. You will lead from the front, shaping the culture, energy and commercial success of the business. With responsibility for a large, loyal and diverse team, your focus will be on building capability, inspiring performance and creating an environment where people feel empowered to deliver their best. You will understand that the strength of the guest experience is driven by the strength of the team behind it.
Success in this role requires a leader who can seamlessly navigate the rhythm of the business. From delivering polished and engaging daytime service to orchestrating high-energy weekend trading, you will bring consistency, confidence and control to every moment. This is a venue that demands agility and resilience, where the pace is relentless and the expectations are high. You will be at your best when it matters most, bringing clarity, direction and energy to every shift.
This is more than a General Manager role. It is an opportunity to take ownership of a high-profile business in one of the UK’s most exciting cities, to lead a large and ambitious team, and to create experiences that leave a lasting impression on every guest who walks through the door.
Please Note: To be eligible to apply, you MUST hold a valid Personal Licence.
What makes Stonegate a great place to work?
- At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member.
- From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.
Bonus Scheme
- Access to discounted Private Medical Insurance through Vitality
- Exclusive discounts on Dental Insurance
- Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
- Access to your pay early via Stream
- The Stonegate Xtra portal with access to a wide range of high street discounts and offers
- Discounted access to David Lloyd membership
- Additional discounts for personal car leasing
- Up to £1000 “Refer A Friend” incentive
- Additional discount at Stonegate Hotels
- Award winning Learning & Development programmes to drive your career
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.
General Manager - West Midlands in Birmingham employer: Slug & Lettuce
Stonegate Group is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee wellbeing. As the UK's largest operator of pubs and bars, particularly in the bustling Birmingham area, we provide our General Managers with unique opportunities for growth and leadership in a dynamic environment, supported by comprehensive benefits and a commitment to personal development.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - West Midlands in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Slug & Lettuce. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Slug & Lettuce
Don't be shy about reaching out to Slug & Lettuce directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - West Midlands in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Slug & Lettuce and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Slug & Lettuce
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
