At a Glance
- Tasks: Lead and inspire the team to create unforgettable guest experiences.
- Company: Join Stonegate Group, the UK's largest pub and bar operator.
- Benefits: Enjoy discounts, flexible working, and award-winning development programmes.
- Other info: Dynamic environment in a converted church venue, perfect for socialising.
- Why this job: Be part of a vibrant team that values individuality and inclusivity.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
Location - Slug And Lettuce
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. A converted church in the centre of Worcester, Slug & Lettuce is the ideal place to meet friends for breakfast, lunch, dinner, or a drink. We offer a wide range of food and drinks along with an extensive cocktail menu making this one the best venues in town.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.
Front of House Team Lead — Elevate Guest Experience in Worcester employer: Slug & Lettuce - Stonegate Group
Stonegate Group is an exceptional employer, offering a vibrant and inclusive work culture at Slug And Lettuce in Worcester. With a commitment to employee growth through award-winning development programmes, flexible working options, and a range of discounts and rewards, we ensure our team feels valued and supported while delivering memorable guest experiences. Join us in a dynamic environment where individuality is celebrated, and every moment is an opportunity for fun and connection.
Contact Details:
Slug & Lettuce - Stonegate Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Lead — Elevate Guest Experience in Worcester
✨Tip Number 1
Get to know the venue! Before your interview, pop into Slug And Lettuce and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you understand the culture but also give you some great talking points during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. Be ready to share these stories in your interview to demonstrate that you can lead the Front of House team effectively.
✨Tip Number 3
Be yourself! Slug And Lettuce is all about individuality and fun, so let your personality shine through. Whether it’s your passion for hospitality or your love for cocktails, make sure to express what makes you unique and how you can contribute to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for any roles that match your skills and interests. We can’t wait to see you join the squad!
We think you need these skills to ace Front of House Team Lead — Elevate Guest Experience in Worcester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader position. Highlight your relevant experience and skills that align with our vision of delivering an amazing guest experience at Slug And Lettuce.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to what makes you a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Slug & Lettuce - Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on Slug & Lettuce. Familiarise yourself with their menu, special events, and overall vibe. This will not only show your enthusiasm but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and inspire your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting your ability to foster a warm and welcoming environment will resonate well with the interviewers.
✨Emphasise Inclusivity and Diversity
Stonegate Group values inclusivity, so be ready to discuss how you can contribute to creating an environment where everyone feels valued. Share any experiences you have in promoting diversity within a team or workplace, as this aligns perfectly with their culture.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, and how they measure success in guest experiences. This shows that you’re genuinely interested in the role and want to ensure it’s the right fit for both you and them.
