At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences.
- Company: Join Slug & Lettuce, part of the Stonegate Group, in Newcastle upon Tyne.
- Benefits: Enjoy dining discounts, VIP entry to pubs, and flexible working hours.
- Other info: Must be 18+ due to alcohol sales; great opportunity for career growth.
- Why this job: Be a key player in delivering exceptional service and making guests smile.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 24000 - 30000 € per year.
Slug & Lettuce - Stonegate Group in Newcastle upon Tyne is searching for an experienced Front of House Team Leader to lead a vibrant team and ensure an exceptional guest experience. The ideal candidate will work alongside management to implement the venue’s vision while maintaining smooth operations.
This role offers exciting perks such as a reward card for dining discounts, VIP entry to pubs, and flexible working options. Candidates must be at least 18 years old due to alcohol sales.
Guest Experience Lead — Front of House (Flexible Hours) in Newcastle upon Tyne employer: Slug & Lettuce - Stonegate Group
At Slug & Lettuce - Stonegate Group in Newcastle upon Tyne, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and growth. As a Guest Experience Lead, you will enjoy flexible working hours, exclusive dining discounts, and the opportunity to lead a passionate team dedicated to delivering exceptional service, making this an ideal environment for those seeking meaningful and rewarding employment.
Contact Detail:
Slug & Lettuce - Stonegate Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead — Front of House (Flexible Hours) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on that perfect Guest Experience Lead role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for guest experience shine through. Share stories about how you've gone above and beyond for guests in the past – it’ll make you stand out!
✨Tip Number 3
Research the venue! Before any interviews, dive into what makes Slug & Lettuce unique. Understanding their vision and values will help you align your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Guest Experience Lead — Front of House (Flexible Hours) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating an exceptional guest experience and leading a vibrant team.
Tailor Your CV:Make sure your CV is tailored to the Guest Experience Lead position. Highlight any relevant experience in front of house roles and leadership skills that align with our vision at Slug & Lettuce.
Be Authentic:We love authenticity! Don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you the perfect fit for our team.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Slug & Lettuce - Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you research Slug & Lettuce and understand their brand, values, and what makes their guest experience unique. Familiarise yourself with their menu and any special events they host. This will show your genuine interest in the role and help you connect your experience to their vision.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved guest satisfaction. Be ready to discuss how you can motivate and inspire your team to deliver exceptional service.
✨Emphasise Flexibility and Adaptability
With flexible hours being a key part of this role, highlight your ability to adapt to changing situations and work various shifts. Share instances where you've successfully handled unexpected challenges or changes in a fast-paced environment. This will reassure them that you're ready for the dynamic nature of the hospitality industry.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team culture, management style, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the venue aligns with your career goals and values.
