Front of House Team Member

Front of House Team Member

Bournemouth Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to serve delicious food and drinks while creating a positive guest experience.
  • Company: Slug And Lettuce is part of Stonegate Group, the UK's largest pub and bar operator.
  • Benefits: Enjoy 25% off food and drink, discounts at retailers, and early access to wages.
  • Why this job: Be part of a vibrant team in a lively atmosphere, perfect for making unforgettable memories.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a passion for great service.
  • Other info: Work in a stylish venue with opportunities for fun events like Cocktail Masterclasses.

At Slug And Lettuce, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

  • Help prepare and serve our delicious food and drinks at Slug And Lettuce.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us… Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Our beautiful bar located on Dean Park Crescent is the perfect venue for celebrating a range of occasions. We boast a lively and friendly atmosphere, with modern and stylish dining areas and fantastic birdcage booths, perfect for party bookings or get-togethers. We also offer an amazing Cocktail Masterclass experience for guests.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • David Lloyd Corporate Discount Rates
  • Wagestream – Early access to your earned wages

At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.

Front of House Team Member employer: Slug & Lettuce

At Slug And Lettuce, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. Located in the heart of Dean Park Crescent, our beautiful bar offers not only a lively atmosphere but also fantastic employee benefits such as a 25% discount for you and your friends, early access to wages, and opportunities for personal growth through comprehensive training. Join us to be part of a dynamic team that celebrates togetherness and creates memorable experiences for our guests.
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Contact Detail:

Slug & Lettuce Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with Slug and Lettuce's menu and offerings. Knowing the food and drink options inside out will help you make friendly recommendations to guests, showcasing your enthusiasm and knowledge during the interview.

✨Tip Number 2

Emphasise your teamwork skills in conversations with us. Share examples of how you've successfully collaborated with others in previous roles, as this is crucial for creating a positive atmosphere for both guests and team members.

✨Tip Number 3

Show your passion for hospitality by discussing any relevant experiences where you enhanced customer experiences. This could be through personal anecdotes or insights into what makes a great guest experience at a bar or restaurant.

✨Tip Number 4

Research our company culture and values. Understanding our mantra 'Be Together. Get Together. Out Together.' will allow you to align your responses with what we value, making you a more appealing candidate.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Food and Beverage Knowledge
Adaptability
Positive Attitude
Multitasking
Conflict Resolution
Basic Cash Handling
Health and Safety Awareness
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Slug And Lettuce is looking for in a Front of House Team Member. Highlight your ability to work in a team and create a positive experience for guests.

Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous roles in hospitality or customer service, and showcase your teamwork abilities.

Craft a Personal Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention how you embody their mantra of 'Be Together. Get Together. Out Together.' and how you can contribute to the team.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.

How to prepare for a job interview at Slug & Lettuce

✨Show Your Team Spirit

Since the role is all about teamwork, make sure to highlight your ability to work well with others. Share examples of past experiences where you collaborated effectively with a team to create a positive environment.

✨Emphasise Customer Service Skills

As a Front of House Team Member, connecting with guests is key. Prepare to discuss how you've provided excellent customer service in previous roles, and be ready to offer friendly recommendations that enhance the guest experience.

✨Demonstrate Your Passion for Hospitality

Slug And Lettuce values those who are enthusiastic about food and drink. Be prepared to talk about your favourite dishes or cocktails and why you love them. This shows your genuine interest in the role and the brand.

✨Ask Thoughtful Questions

At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This not only shows your interest in the position but also helps you gauge if it's the right fit for you.

Front of House Team Member
Slug & Lettuce
S
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