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For Companies At a Glance
- Tasks: Lead and motivate the team to create an exceptional guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy 25% off food and drink, discounts at retailers, and early wage access.
- Why this job: Be part of a fun-loving team in a stylish cocktail bar with a vibrant atmosphere.
- Qualifications: Must be 18 or over due to alcohol sales; experience in hospitality preferred.
- Other info: Work in a creatively decorated venue with weekend DJs and a private function room.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate, and encourage the wider team to deliver an exceptional guest experience at Slug And Lettuce.
Work alongside the management team to bring our shared vision to life.
Help maintain smooth operations and consistency.
Foster a warm and welcoming environment where guests feel comfortable and valued.
About Us
Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the best eats meet all-time cocktail sensations. We serve energy and togetherness, and our squad makes it all happen. We’re looking for confident, inclusive, fun-loving individuals who can make S&L the place to be. Creatively decorated with floral and neon accents, Slug & Lettuce, Romford is a stylish cocktail bar and restaurant in the heart of Romford, offering an extensive cocktail list, global classics menu, and weekend DJs. We also have a private function room for events.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and friends across our Managed Pubs
- Stonegate Xtra Rewards – discounts across high street retailers
- VIP entry to our pubs and bars
- David Lloyd Corporate Discount Rates
- Wagestream – early access to earned wages
To be considered for the Front of House Team Leader role, you must be 18 or over, as the position involves the sale of alcohol.
At Stonegate Group, we’re proud to be the UK’s largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld.
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Front of House Team Leader employer: Slug & Lettuce
Contact Detail:
Slug & Lettuce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with Slug and Lettuce's brand values and culture. Understanding their mantra of 'Be Together. Get Together. Out Together.' will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in the past. Be ready to discuss specific situations where you fostered a positive environment and improved guest experiences.
✨Tip Number 3
Research the local area and understand the clientele that frequents Slug and Lettuce, Romford. This knowledge will allow you to tailor your approach and demonstrate your commitment to enhancing the guest experience.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering exceptional guest experiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and encourage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your alignment with Slug and Lettuce's values. Mention specific examples of how you've created a welcoming environment or improved guest experiences in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Slug & Lettuce
✨Show Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully managed a team or resolved conflicts.
✨Emphasise Guest Experience
Since the role focuses on delivering an exceptional guest experience, be prepared to discuss how you would create a warm and welcoming environment. Think of ways you've enhanced customer satisfaction in previous roles.
✨Understand the Brand
Familiarise yourself with Slug and Lettuce's brand values and their unique offerings. Mention how you can contribute to their mantra of 'Be Together. Get Together. Out Together.' during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare to discuss how you would handle difficult situations, such as managing a busy shift or dealing with an unhappy guest.
