Front of House Team Member - Full Time

Front of House Team Member - Full Time

Full-Time 22000 - 25000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Serve delicious food and drinks while creating a positive guest experience.
  • Company: Join the UK's largest pub operator, Slug & Lettuce, known for its inclusive culture.
  • Benefits: Enjoy 25% off food and drink, flexible working, and discounts at gyms and hotels.
  • Other info: Great career growth opportunities in a vibrant and supportive environment.
  • Why this job: Be part of a fun team that values individuality and creates memorable moments.
  • Qualifications: No prior experience needed, just a passion for teamwork and customer service.

The predicted salary is between 22000 - 25000 £ per year.

Location - Slug And Lettuce

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Slug And Lettuce, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

  • Help prepare and serve our delicious food and drinks at Slug And Lettuce.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be.

Slug & Lettuce, Edinburgh is the perfect choice for combining with any occasion. We are located at the top of Leith Walk in the Omni Leisure development centre, conveniently next door to the Playhouse Theatre. We pride ourselves on catering for all occasions and are a place for our guests to relax and take things easy for a coffee or that pre- or post-theatre meal.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Discounted Dental Insurance
  • Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

Front of House Team Member - Full Time employer: Slug And Lettuce

At Slug And Lettuce, part of the Stonegate Group, we pride ourselves on being an inclusive and vibrant workplace where individuality is celebrated. Our Front of House Team Members enjoy a supportive environment with ample training opportunities, flexible working hours, and fantastic perks such as discounts at our venues and partner gyms. Located in the heart of Edinburgh, we offer a dynamic atmosphere that encourages personal growth and teamwork, making it an ideal place for those who thrive in a lively setting.

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Contact Details:

Slug And Lettuce Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Member - Full Time

Tip Number 1

Get to know the venue! Before your interview, pop into Slug And Lettuce and soak up the atmosphere. Chat with the team, observe how they interact with guests, and get a feel for the vibe. This will not only help you in your interview but also show that you're genuinely interested in being part of the squad.

Tip Number 2

Practice your people skills! As a Front of House Team Member, connecting with guests is key. Role-play with friends or family, focusing on how you'd greet customers, take orders, and handle any tricky situations. The more comfortable you are, the better you'll shine during your interview!

Tip Number 3

Show off your enthusiasm! When you apply through our website, make sure your personality comes through. Share why you love working in hospitality and what makes you excited about joining the Slug And Lettuce team. We want to see your passion for creating memorable experiences!

Tip Number 4

Be ready to share your ideas! During the interview, think about how you can contribute to the team and enhance the guest experience. Whether it's a fun drink suggestion or a way to keep the place buzzing, we love hearing fresh ideas from potential team members!

We think you need these skills to ace Front of House Team Member - Full Time

Teamwork
Customer Service
Communication Skills
Food Preparation
Drink Service
Attention to Detail
Cleanliness and Safety Awareness

Some tips for your application 🫡

Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.

Tailor Your Application:Make sure to customise your application to match what we're looking for in a Front of House Team Member. Highlight any relevant experience you have in hospitality or customer service, and don’t forget to mention your love for creating positive guest experiences!

Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see why you’d be a fab addition to our team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing team culture!

How to prepare for a job interview at Slug And Lettuce

Know the Venue

Before your interview, take some time to familiarise yourself with Slug And Lettuce. Visit the venue if you can, check out their menu, and understand their vibe. This will help you speak confidently about how you can contribute to the team and enhance the guest experience.

Show Your Team Spirit

Since teamwork is key for a Front of House Team Member, be ready to share examples of how you've worked well in a team before. Highlight your ability to connect with others and create a positive atmosphere, as this aligns perfectly with their mantra of 'Be Together. Get Together. Out Together.'

Prepare for Common Questions

Think about common interview questions related to customer service and teamwork. Prepare answers that showcase your friendly personality and your ability to handle busy situations. For instance, how would you recommend a dish to a guest? Practising these scenarios can really set you apart.

Embrace Inclusivity

Slug And Lettuce values individuality and inclusivity, so don’t shy away from sharing what makes you unique. Whether it’s your background, experiences, or even your approach to work, let your personality shine through. This will show them you’re a great fit for their diverse culture.