Deputy Manager — Lead Guest Experience & Team Growth

Deputy Manager — Lead Guest Experience & Team Growth

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Inspire your team to create amazing guest experiences and drive performance.
  • Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
  • Benefits: Enjoy bonuses, discounts, and early access to your wages.
  • Other info: Be part of a supportive squad that values individuality and togetherness.
  • Why this job: Make a real impact while having fun in a lively environment.
  • Qualifications: Must be 18+ and passionate about hospitality and team growth.

The predicted salary is between 25000 - 30000 £ per year.

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity: We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Slug And Lettuce. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

  • Provide clear guidance, encouragement, and support to help the team grow.
  • Support the General Manager and work together to create and deliver our vision.
  • Maintain consistency in standards and procedures.
  • Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us… Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce, Derby enjoys a historic location in the beautiful Cathedral Quarter. Set on the cobbled lanes of Irongate, we are only a short distance from the hustle and bustle of the boutique shops on Saddlergate or the new Westfield Shopping Centre. With genuine, friendly table service in our restaurant through breakfast, lunch, and dinner, we’re perfect for any occasion.

What's in it for you?

  • Award winning Deputy Manager and General Manager development programmes.
  • Bonus opportunities.
  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
  • VIP entry to our Pubs and Bars.
  • Corporate Discounted Rates at David Lloyd and PureGym.
  • Stream – Early access to your earned wages.

To be considered for the Deputy Manager position at Slug And Lettuce you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

Deputy Manager — Lead Guest Experience & Team Growth employer: Slug And Lettuce

Stonegate Group is an exceptional employer, offering a vibrant and inclusive work culture at Slug & Lettuce in Derby, where individuality is celebrated and team growth is prioritised. With award-winning development programmes, generous employee benefits including discounts and early access to wages, and a commitment to fostering a welcoming environment, we empower our staff to thrive while creating memorable guest experiences.

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Contact Details:

Slug And Lettuce Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Manager — Lead Guest Experience & Team Growth

Tip Number 1

Get to know the company culture! Before your interview, check out Stonegate Group's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.

Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing how you can inspire and empower your future team at Slug & Lettuce.

Tip Number 3

Show off your personality! When you’re in the interview, let your fabulous self shine through. Stonegate is all about individuality, so don’t be afraid to share your unique experiences and how they’ve shaped your approach to guest experience and team growth.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Deputy Manager position!

We think you need these skills to ace Deputy Manager — Lead Guest Experience & Team Growth

Team Leadership
Motivational Skills
Performance Management
Guest Experience Enhancement
Communication Skills
Inclusivity Awareness
Standard Operating Procedures

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love creating amazing guest experiences and motivating a team. Share specific examples that highlight your passion for hospitality.

Tailor Your Application:Make sure to customise your application to fit the Deputy Manager role at Slug & Lettuce. Use keywords from the job description and relate your experience to the responsibilities mentioned. This shows us that you've done your homework and are genuinely interested in joining our team.

Be Yourself:We value individuality here at Slug & Lettuce, so don’t be afraid to let your personality shine in your application! Share your unique experiences and perspectives that make you a great fit for our inclusive culture. Authenticity goes a long way!

Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Slug And Lettuce

Know the Company Inside Out

Before your interview, take some time to research Stonegate Group and Slug & Lettuce. Understand their values, mission, and the unique guest experience they aim to create. This will not only show your enthusiasm but also help you align your answers with their culture.

Showcase Your Leadership Skills

As a Deputy Manager, you'll need to inspire and empower your team. Prepare examples of how you've successfully motivated others in previous roles. Think about specific situations where you provided guidance or support that led to improved performance or team growth.

Emphasise Inclusivity

Stonegate Group values inclusivity and individuality. Be ready to discuss how you can foster a welcoming environment for both guests and staff. Share any experiences you have in creating inclusive spaces or supporting diverse teams, as this will resonate well with their ethos.

Prepare Questions That Matter

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, you could ask about the team dynamics at Slug & Lettuce or how they measure guest satisfaction. This shows you're genuinely interested in contributing to their success.