Front of House Team Leader in Cardiff

Front of House Team Leader in Cardiff

Cardiff Full-Time 24000 - 30000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate the team to create an amazing guest experience.
  • Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
  • Benefits: Enjoy 25% off food and drink, discounts, and early wage access.
  • Other info: Opportunities for growth in a dynamic and supportive environment.
  • Why this job: Be part of a vibrant culture that values individuality and inclusivity.
  • Qualifications: Must be 18+ with leadership skills and a passion for hospitality.

The predicted salary is between 24000 - 30000 € per year.

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce. Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests feel comfortable and valued.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Corporate Discounted Rates at David Lloyd and PureGym
  • Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Slug And Lettuce you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

Front of House Team Leader in Cardiff employer: Slug And Lettuce

Stonegate Group is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and individuality. As a Front of House Team Leader at Slug & Lettuce, you will enjoy a range of benefits including a generous reward card, access to discounts across various retailers, and early wage access, all while being part of a supportive team dedicated to delivering outstanding guest experiences.

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Contact Detail:

Slug And Lettuce Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Leader in Cardiff

Tip Number 1

Get to know the venue! Before your interview, pop into Slug & Lettuce and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you in the interview but also show your genuine interest in the role.

Tip Number 2

Practice your people skills! As a Front of House Team Leader, you'll need to lead and motivate your team. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts. Be ready to share these stories during your chat with us.

Tip Number 3

Show your passion for guest experience! Prepare to discuss how you would create a warm and welcoming environment for guests. Think about what makes a great pub experience and how you can contribute to that at Slug & Lettuce. We love hearing your ideas!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join our team. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Front of House Team Leader in Cardiff

Leadership Skills
Team Motivation
Guest Experience Management
Operational Consistency
Communication Skills
Problem-Solving Skills
Inclusivity Awareness

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you unique—this is your chance to stand out!

Tailor Your Application:Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values at Stonegate Group. This shows us that you’re genuinely interested in joining our team.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what’s important—your experience, skills, and why you’d be a great fit for Slug And Lettuce.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application the best it can be.

How to prepare for a job interview at Slug And Lettuce

Know the Venue Inside Out

Before your interview, make sure you familiarise yourself with Slug & Lettuce and its offerings. Understand their menu, the vibe of the place, and what makes it unique. This will show your genuine interest and help you answer questions about how you can enhance the guest experience.

Showcase Your Leadership Skills

As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.

Emphasise Inclusivity and Warmth

Stonegate Group values an inclusive culture, so be prepared to discuss how you can contribute to this environment. Share your thoughts on creating a welcoming atmosphere for both guests and staff, and any experiences you have in fostering diversity within a team.

Prepare Questions to Ask

Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, management style, and how they support their staff. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.