At a Glance
- Tasks: Provide friendly customer service and manage bookings at Sandwell Aquatics Centre.
- Company: Kore Sandwell, a leading leisure trust with a focus on community well-being.
- Benefits: Flexible hours, staff membership, holiday purchase scheme, and pension options.
- Other info: Great opportunity for personal development in a supportive environment.
- Why this job: Join a vibrant team and make a difference in your community while gaining valuable experience.
- Qualifications: One year of reception experience and skills in handling bookings and cash.
The predicted salary is between 29080 - 32240 £ per year.
Kore Sandwell is looking to recruit a temporary part-time Receptionist for approximately 9 months at Sandwell Aquatics Centre.
Responsibilities:
- Maintain a customer-friendly service, ensuring all fees are collected quickly and efficiently.
- Record customer bookings accurately.
- Respond to customer queries immediately.
- Undertake other duties to support the smooth and efficient running of the leisure centre.
Qualifications:
- At least one year of experience in a reception-based environment, including working with computerised booking systems, handling telephone calls, cash handling and reconciliation.
What We Offer:
- Staff membership within Kore Leisure Centres.
- Additional holiday purchase scheme.
- Automatic entry to the Local Government Pension Scheme.
- Various flexible working arrangements and family-friendly schemes.
- Personal Development & CPD.
- Well-Being Hub and Support Networks.
About Us:
Kore Sandwell is one of the largest Leisure Trusts in the UK, operating nine leisure centres on behalf of Sandwell Council and holding IIP Silver accreditation and the Royal Society for the Prevention of Accidents (RoSPA) Gold Medal Award.
Closing Date: Friday 3rd July 2026. This advert may be closed earlier if sufficient applications received.
Equal Opportunities: Kore Sandwell is an equal opportunity employer and complies with the Equality Act 2010.
Temporary Part Time Receptionist employer: Slt Leisure
Kore Sandwell is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working arrangements, access to a Well-Being Hub, and opportunities for personal growth, employees at Sandwell Aquatics Centre can enjoy a rewarding experience while contributing to the community's leisure needs. Additionally, staff membership within Kore Leisure Centres and participation in the Local Government Pension Scheme further enhance the benefits of working with us.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Part Time Receptionist
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Slt Leisure.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Slt Leisure. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Temporary Part Time Receptionist
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Slt Leisure.
How to prepare for a job interview at Slt Leisure
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Slt Leisure's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Slt Leisure offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
