Director of Housekeeping SLS

Responsible for overall cleanliness of guest rooms, public areas and back of house.

Prepare preventative maintenance management report and management information reports.

Work closely with Front Office and Engineering Teams to block rooms for necessary maintenance.

Hands on training and development of the current housekeeping management team; training for newly-recruited staff.

Conduct daily Room Reconciliation to ensure no discrepancy.

Focus on achieving guest satisfaction targets and team member’s satisfaction goals.

Develop and implement Housekeeping systems and procedures.

Ensure close monitoring of room cleaning productivity.

Constantly monitor staff performance in all phases of service and job functions, ensure all procedures are carried out to departmental standards and rectify any deficiencies with respective personnel.

Prepare and control annual Housekeeping Budget and review P&L report comparing the forecast every month.

Manage employee schedule according to occupancy & forecast.

Ensure the proper handling and control of lost and found items.

Conduct regular inspections of rooms, public areas and laundry, ensuring standards of cleanliness is maintained at all times.

Ensure all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are prepared with appropriate welcome and other amenities.

Manage employee uniforms.

5+ year experience in a similar role; managing the hotel-employed housekeeping team.

Bachelor’s degree.

Professional level of verbal & written English communication and interpersonal skills.

Skilled in operating computers, MS Office and PMS.

Strong working knowledge of all Housekeeping functions.

The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.

The ability to challenge the norm and work in an environment that is both creative and rewarding.

Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.

A competitive package and plenty of development opportunities.