Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers face-to-face, providing sales advice and exceptional service.
- Company: Join a leading sales and marketing company in Leicester, known for innovation and excellence.
- Benefits: Enjoy flexible working days, daily training sessions, and opportunities for international travel.
- Why this job: Perfect for those seeking growth in sales and customer service with a fun, dynamic team culture.
- Qualifications: No experience needed; just bring your motivation, communication skills, and a friendly personality.
- Other info: Commission-based earnings can average between £24k-£30k per annum, with full control over your income.
Customer Service & Sales Representative 40 per week over 5 days Location: Acton I am currently recruiting for a Customer Service & Sales Representative to come on board and join this fantastic private rented accommodation franchise. You will bring your skills and experience and provide a warm welcome to the clients and visitors who enter the residence. This is a front of house role – they are looking to recruit an ambitious individual with a zest for life, passion for people and a desire to progress and grow in a role. The plush developments ooze character, a real feel of security and safety and gorgeous gardens, they really do welcome their tenants and make them feel like family. They have locations all across the UK. A bit about the role: Leasing & Administration Respond to emails and phone enquires in a timely and courteous manner. Respond to any customer queries and ensure that residents’ expectations are managed at all times. Assist with preparation of check-in and check-out reports, completing property inductions with new residents. Prepare inventories for apartments and ensure these are returned by new tenants. Arrange utility registrations & council tax communications after residents move in Conduct viewings to prospective tenants, recording the feedback on our Hubspot marketing software and sending follow-up emails. Implement and support branded marketing campaigns. Assist with deposit protection scheme set up and releases Assist with preparation of check-in and check-out reports. Assist with move in / move out customer journey procedures. Assist with the collection of rents, ensuring collection and deposit on a timely basis. Utilise the property management system (Yardi) to record various transactions and navigate tenant information, producing AST contracts and renewal contracts. Assist in processing resident applications to guide them through the start of their tenancy, including completion of background and credit checks Involvement with internal projects to improve lettings. Customer Service Take ownership of the reception area, ensuring it looks presentable and providing a warm welcome to residents and visitors to the building. Represent the brand by providing exceptional service to residents, prospective tenants, contractors, and visitors. Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs. Always seek ways to exceed residents’ service expectations. Ensure resident issues and service requests are addressed within 24 hours. Assist in promoting a neighbourly and community atmosphere including contributing to the resident events programme. Assist the General Manager with resolving customer complaints. Comply with regular fire safety and health and safety standards. Assist in undertaking scheduled flat inspections and recording of same. Day to day assistance in management of reactive maintenance and defects. This is a very busy and varied role. If you are interested in learning more about it and my client, lease apply now. We look forward to hearing from you. Ritz Rec (Emp Agy)
Customer Service & Sales Representative employer: Ritz Recruitment
Contact Detail:
Ritz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Representative
✨Tip Number 1
Show your personality! Since this role values a friendly and outgoing demeanor, make sure to highlight your interpersonal skills in conversations. Engage with people around you, whether at networking events or casual meet-ups, to practice your communication style.
✨Tip Number 2
Get familiar with sales techniques. Even if you don’t have formal experience, you can learn about effective sales strategies through online courses or workshops. This knowledge will not only boost your confidence but also prepare you for the face-to-face campaigns you'll be involved in.
✨Tip Number 3
Network actively! Attend local events or join groups related to sales and marketing. Building connections with like-minded individuals can open doors to opportunities and provide insights into the industry that will help you stand out during the application process.
✨Tip Number 4
Be ready to demonstrate your self-motivation. Think of examples from your past experiences, even in retail or hospitality, where you took initiative or went above and beyond. This will show potential employers that you have the drive to succeed in a commission-based role.
We think you need these skills to ace Customer Service & Sales Representative
Some tips for your application 🫡
Highlight Relevant Skills: Even if you don't have direct experience in sales or customer service, emphasize transferable skills from your retail or hospitality background. Focus on your strong communication skills, self-motivation, and friendly personality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your willingness to learn. Mention your desire for career progression and how this opportunity aligns with your goals.
Tailor Your CV: Customize your CV to reflect the qualities the company is looking for. Include any relevant experiences, even if they are not directly related to sales, and highlight your confidence in public speaking and teamwork.
Express Your Ambition: In your application, convey your hunger for success and determination to excel. The company values candidates with a growth mindset, so make sure to express your eagerness to develop and take on new challenges.
How to prepare for a job interview at Ritz Recruitment
✨Show Your Personality
Since the role requires a friendly and outgoing personality, make sure to let your true self shine during the interview. Share personal anecdotes that highlight your communication skills and ability to connect with others.
✨Demonstrate Self-Motivation
Talk about instances where you took the initiative in previous roles, whether in retail or hospitality. This will show that you have the self-motivation and drive that the company is looking for.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. Practice how you would handle customer inquiries or sales pitches, as this will demonstrate your confidence and readiness for face-to-face interactions.
✨Express Your Willingness to Learn
Emphasize your eagerness to develop new skills and grow within the company. Mention any relevant training or upskill sessions you are excited about, showing that you are committed to advancing your career.
