At a Glance
- Tasks: Assist customers, process bookings, and manage documentation in a fast-paced environment.
- Company: Dynamic shipping line with a vibrant commercial team.
- Benefits: Competitive salary, 25 days holiday, pension, and remote work options after probation.
- Other info: Full training provided; no shipping experience needed!
- Why this job: Be the friendly face of customer service and solve problems daily.
- Qualifications: Great customer service skills and confidence in an office setting.
The predicted salary is between 26000 - 30000 £ per year.
Commercial Customer Service Assistant Whiteley | Full-time (37.5 hrs, 08:30 17:00) | 26,000 30,000 DOE Love keeping things running smoothly?
We d love to meet you.
We re a shipping line with a buzzing, fast-paced commercial team and we re on the hunt for a bright, organised Commercial Customer Service Assistant to help keep our customers, bookings, and paperwork ticking along nicely.
You ll get stuck into documentation and export clearances, process bookings, support vessel operations, and be a friendly first point of contact for our customers by phone and email.
It s varied, hands-on, and genuinely customer-facing ideal if you love solving problems, staying busy, and being the person who makes things happen.
No shipping or logistics background needed what matters most is great customer service experience and confidence working in an office environment.
We ll happily teach you the rest!
You ll need: to be organised, personable, and confident chatting to customers.
Comfortable with Microsoft Office and up for learning new systems (full training given on our internal tools).
What s on offer: * 26,000 30,000 depending on experience * 25 days holiday per year (Jan Dec), plus pension * The chance to work from home once you ve settled in (after a 3-month probation) * A 12-month contract to start, with rea...
