At a Glance
- Tasks: Support families and professionals while gaining hands-on experience in business administration.
- Company: Slough Borough Council, dedicated to making a positive impact in the community.
- Benefits: Competitive salary, 26 days annual leave, and flexible working options.
- Other info: Join a supportive team with excellent career progression opportunities.
- Why this job: Kickstart your career with a recognised qualification and make a difference in children's lives.
- Qualifications: Aged 16-18 and living in Slough, eager to learn and grow.
The predicted salary is between 15500 - 15500 £ per year.
Pay Level: £15,500 (Apprenticeship rate in line with the National Apprenticeship Wage and Slough Borough Council apprenticeship arrangements. Upon successful completion of the apprenticeship, progression opportunities may be available within the service)
Working Hours: 37 hours per week
Location: Observatory House/ Slough Hybrid (minimum 2 days per week in the office)
DBS requirement: Basic
Directorate: Children’s Services
Contract Type: Fixed-term apprenticeship (18 months)
The closing date for applications is midnight on Wednesday 26th August 2026. Interviews will be held week commencing Monday 7th September 2026.
This apprenticeship is aimed at young people aged 16-18 living in Slough and will be delivered through a Level 3 Business Administration Apprenticeship programme.
Are you aged 16-18 and living in Slough, looking for an opportunity to gain valuable work experience whilst achieving a nationally recognised qualification? We are offering an exciting apprenticeship within our Family Information Service (FIS) team. This is a fantastic opportunity to develop professional skills in business administration, customer service, communication and information services, while making a positive difference to children, young people and families across Slough.
Working alongside experienced colleagues, you will complete a Level 3 Business Administration Apprenticeship delivered by Crosby Training, with dedicated study time provided through a combination of online learning and face-to-face sessions in Slough.
What You’ll Be Doing
Slough Borough Council is offering an exciting opportunity for a motivated and enthusiastic young person to join the Family Information Service as a Business Support Officer Apprentice. This role will provide hands-on experience in business administration, customer service and information management while supporting children, families and professionals across Slough. You'll gain practical workplace skills, receive dedicated support and complete a Level 3 Business Administration Apprenticeship alongside your role.
As part of our Family Information Service team, you will:
- Act as a first point of contact for families and professionals contacting the service.
- Help families access information about childcare, family support services and local opportunities.
- Support the organisation of meetings, events and community outreach activities.
- Work alongside experienced colleagues to provide excellent customer service and support early help services for families.
Throughout your apprenticeship, you'll be supported to develop confidence, professional skills and experience in a busy local government environment.
Our Council
Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.
What We Offer
We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged. We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.
Annual increments, where applicable, are usually payable on 1 April, subject to six months’ service and satisfactory performance, until the maximum spinal column point is reached.
Alongside a Competitive Salary, We Provide:
- 26 days’ annual leave, rising to 30 days after 2 years and 33 days after 5 years’ service.
- The Local Government Pension Scheme
- Wellbeing initiatives and employee networks that help us celebrate and promote equality.
- Tax-free childcare and childcare services
- Season ticket loan to help with rail or bus travel to and from work.
Accessibility and Support
Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: Recruitment@slough.gov.uk. Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond. Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.
Right To Work And Checks
Applicants must have the right to work in the UK. If you require sponsorship, please contact Recruitment@slough.gov.uk before applying. We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.
Business Support Officer (Apprentice) - FIS in Slough employer: Slough Borough Council
Slough Borough Council is an exceptional employer that prioritises the growth and development of its employees, offering a supportive and collaborative work environment. With flexible hybrid working arrangements, generous annual leave, and a commitment to diversity and inclusion, you will have the opportunity to make a meaningful impact on the lives of local residents while enjoying a fulfilling career. Join us in our mission to enhance community wellbeing and quality of life through innovative and evidence-led commissioning strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer (Apprentice) - FIS in Slough
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like Slough Borough Council.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check Slough Borough Council’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like Slough Borough Council.
We think you need these skills to ace Business Support Officer (Apprentice) - FIS in Slough
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at Slough Borough Council. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at Slough Borough Council
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at Slough Borough Council.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
