Programme Manager - Resident Access & Hubs (Hybrid)

Programme Manager - Resident Access & Hubs (Hybrid)

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the transformation of customer services to better connect residents with support.
  • Company: Slough Borough Council, dedicated to modernising community services.
  • Benefits: Generous annual leave, hybrid working, and pension contributions.
  • Other info: Join a supportive team focused on innovative service delivery.
  • Why this job: Make a real difference in your community by improving access to essential services.
  • Qualifications: Experience in programme management and a passion for community engagement.

The predicted salary is between 30000 - 40000 Β£ per year.

Slough Borough Council is seeking a Programme Manager to drive the transformation of in-person customer services. This role will replace traditional service models with a modern, community-focused approach that meets residents' diverse needs.

You will be responsible for designing and implementing a new access model, focusing on connecting residents with the appropriate support across council services and community partners.

The position offers a hybrid working arrangement and a range of employee benefits, including generous annual leave and contributions to the Local Government Pension Scheme.

Programme Manager - Resident Access & Hubs (Hybrid) employer: Slough Borough Council

Slough Borough Council is an excellent employer, offering a dynamic work environment where innovation meets community service. With a strong focus on employee well-being, generous annual leave, and contributions to the Local Government Pension Scheme, staff are encouraged to grow professionally while making a meaningful impact in the community. The hybrid working arrangement further enhances work-life balance, making it an attractive place for those seeking rewarding employment in public service.

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Contact Details:

Slough Borough Council Recruitment Team

We think you need these skills to ace Programme Manager - Resident Access & Hubs (Hybrid)

Programme Management
Transformation Strategy
Customer Service Design
Community Engagement
Stakeholder Management
Implementation Planning
Service Model Development