At a Glance
- Tasks: Support managers and employees with HR queries, promoting positive workplace relationships.
- Company: Join Slough Borough Council, dedicated to transforming community services and fostering diversity.
- Benefits: Enjoy flexible working, 26-33 days leave, and a Local Government Pension Scheme.
- Other info: Hybrid working available; applications close on 25th July 2025.
- Why this job: Make a real impact in your community while growing in a supportive, innovative environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Join to apply for the HR Case Worker role at Slough Borough Council
Join to apply for the HR Case Worker role at Slough Borough Council
Slough Borough Council provided pay range
This range is provided by Slough Borough Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
What you’ll be doing:
Our HR, Workforce and Transformation team are looking to recruit a HR Casework Officer who will be responsible for providing guidance and support to managers and employees on various employee relations matters within our organisation. Your primary focus will be on promoting positive working relationships, resolving conflicts, and ensuring compliance with employment laws and regulations.
HR Case Work Officers play a critical role as we make a step change in the way we deliver people related services to customers and organise our transactional work in the HR Service. You will be specialists in practically supporting in the application of policy, supporting and mentoring managers to resolve employee relation issues.
The role holder will be passionate about customer services, ensuring HR services is easy to access and navigate, so customers are able to quickly resolve their people queries and issues. In the role you are a HR case work specialists who can provide advice and guidance on the full range of employee relation queries. This role requires strong interpersonal and communication skills, along with a deep understanding of HR policies and practices.
Our vision is to make a difference to our communities and our environment and we would love you to join us in our mission! All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling prosperous and healthy lives.
What we offer:
We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive.
Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director.
Alongside a competitive salary, we provide:
- 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years’ service and 33 days after 5 years’ service.
- The Local Government Pension Scheme
We offer a wider range of great benefits including:
- Flexible and hybrid working options to promote work-life balance
- Our commitment to equality and diversity through a range of employee networks
- Tax - free childcare and childcare services
- Season loan ticket - to help with the cost of your rail / bus journey to & from work.
- Salary: Starting from £35,378 per annum inclusive of Local Weighting Allowance
- Contract Type: Permanent
- Working Hours: 37 hours per week
- Location: Observatory House (Hybrid)
The closing date for applications is midnight on 25th July 2025
Right to Work:
All applicants must have a valid right to work in the UK. If you require sponsorship, please contact Recruitment@slough.gov.uk before submitting an application.
Interested?
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks.
Slough Borough Council is an inclusive employer and we encourage and welcome applications from people of all backgrounds. We select staff on merit and we foster a workforce where people are valued, and represents the local communities that we serve. Slough Borough Council is proud to be a Disability Confident Employer.
We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email Recruitment@slough.gov.uk quoting the job reference – our Accessibility Statement has more information.
Join our team at Slough Borough Council and help accelerate our journey of transformation and growth!
The Council reserves the right to close adverts early should we receive a number of suitable applications.
Seniority level
Seniority level
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Employment type
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Higher Education and Hospitals and Health Care
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#J-18808-LjbffrHR Case Worker in Slough employer: Slough Borough Council
Slough Borough Council is an excellent employer that prioritises employee growth and well-being, offering a supportive environment where your contributions are valued. With flexible working options, generous annual leave, and a commitment to diversity and inclusion, you will thrive in a collaborative culture dedicated to making a positive impact in the community. Join us in our mission to transform local services while enjoying a fulfilling career in HR.
StudySmarter Expert Advice🤫
We think this is how you could land HR Case Worker in Slough
✨Tip Number 1
Familiarise yourself with the specific HR policies and practices relevant to Slough Borough Council. Understanding their approach will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Slough Borough Council, especially those in HR roles. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to employee relations and conflict resolution. Being able to articulate your thought process and solutions will set you apart from other candidates.
✨Tip Number 4
Showcase your passion for customer service in HR during your interactions with the recruitment team. Highlighting your commitment to making HR services accessible and effective will resonate well with the values of Slough Borough Council.
We think you need these skills to ace HR Case Worker in Slough
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of an HR Case Worker at Slough Borough Council. Familiarise yourself with employee relations, conflict resolution, and compliance with employment laws, as these are key aspects of the role.
Tailor Your CV:Customise your CV to highlight relevant experience in HR, particularly in employee relations and casework. Use specific examples that demonstrate your skills in communication, problem-solving, and policy application.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for customer service and your commitment to promoting positive working relationships. Mention how your background aligns with the council's vision and values, and express your enthusiasm for contributing to the community.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Slough Borough Council
✨Understand HR Policies
Make sure you have a solid grasp of HR policies and employment laws relevant to the role. This will not only help you answer questions confidently but also demonstrate your expertise in handling employee relations matters.
✨Showcase Interpersonal Skills
As an HR Case Worker, strong interpersonal skills are crucial. Be prepared to discuss examples of how you've effectively resolved conflicts or built positive working relationships in previous roles.
✨Demonstrate Customer Service Focus
Highlight your passion for customer service during the interview. Share specific instances where you've gone above and beyond to assist employees or managers with their HR queries.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the team dynamics, challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
