At a Glance
- Tasks: Lead customer enablement for OpenAI products, driving adoption and measurable business value.
- Company: Join OpenAI, a leader in AI research and deployment with a mission to benefit humanity.
- Benefits: Hybrid work model, competitive salary, relocation assistance, and opportunities for professional growth.
- Other info: Dynamic team environment with a commitment to safe and responsible AI evolution.
- Why this job: Make a real impact by helping organisations harness the power of AI effectively.
- Qualifications: 6+ years in customer-facing roles, strong presentation skills, and product fluency in AI.
The predicted salary is between 70000 - 90000 £ per year.
Location: London, UK; Dublin, Ireland
Employment Type: Full time
Location Type: Hybrid
Department: Go To Market
About the Team
The AI Deployment Management (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world‑class services execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability – through structured training, technical enablement, and services.
About the Role
The AI Deployment Manager role is a specialist post‑sales enablement role focused on delivering high‑impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.
This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.
Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.
In this role, you will:
- Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.
- Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
- Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long‑term adoption.
- Design and deliver high‑impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands‑on workshops for audiences ranging from senior leaders to working teams.
- Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization‑wide adoption.
- Partner closely with Sales, AI Success Engineers, Solutions Engineering, and Product teams to ensure seamless handoff from pre‑ to post‑sale and a consistent customer experience.
- Develop scalable enablement assets, playbooks, and best practices based on patterns observed across customers, helping translate product capabilities into repeatable adoption frameworks.
- Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
You’ll thrive in this role if you:
- Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C‑level, business, and technical audiences in complex enterprise environments.
- Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.
- Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.
- Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.
- Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base.
- Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.
- Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real‑time questions while maintaining clarity, ownership, and momentum.
- Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.
- Are personally committed to fostering the safe and responsible evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
AI Deployment Manager, Core employer: Slope
OpenAI is an exceptional employer, offering a dynamic work environment in London or Dublin that fosters innovation and collaboration. With a hybrid work model, employees enjoy flexibility while engaging in meaningful projects that drive the adoption of cutting-edge AI technologies. The company prioritises employee growth through structured training and development opportunities, ensuring that team members can thrive in their roles and contribute to impactful solutions for clients.
StudySmarter Expert Advice🤫
We think this is how you could land AI Deployment Manager, Core
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to AI deployment. We recommend role-playing with a friend to boost your confidence and get feedback.
✨Tip Number 3
Showcase your expertise! Create a portfolio or blog where you share insights about AI applications. This not only demonstrates your knowledge but also makes you stand out to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace AI Deployment Manager, Core
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the AI Deployment Manager role. Highlight your experience with AI products and customer enablement, showing us how you can drive adoption and create measurable business value.
Showcase Your Communication Skills:Since this role involves engaging with C-level executives and technical teams, it's crucial to demonstrate your exceptional presentation and communication skills. Use clear examples in your application that illustrate how you've effectively translated complex concepts into practical value.
Highlight Relevant Experience:We want to see your experience in leading workshops and enablement programmes. Share specific instances where you've designed learning journeys or facilitated live sessions, especially in enterprise environments, to show us you're a great fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. We can't wait to see what you bring to the table!
How to prepare for a job interview at Slope
✨Know Your AI Stuff
Make sure you brush up on your knowledge of OpenAI products, especially ChatGPT and Agents. Be ready to discuss how these tools can be applied in real-world scenarios, as this role requires a strong understanding of their capabilities and potential impact.
✨Showcase Your Presentation Skills
Since you'll be leading workshops and training sessions, practice your presentation skills. Prepare to explain complex AI concepts in simple terms, and think about how you can engage different audiences, from technical teams to executive leaders.
✨Prepare for Real-Time Questions
In this role, you'll need to think on your feet. Anticipate questions that might come up during your discussions and practice responding to them. This will help you maintain clarity and confidence during the interview.
✨Demonstrate Your Customer-Centric Approach
Highlight your experience in customer-facing roles and how you've helped clients achieve their goals. Be ready to share specific examples of how you've driven product adoption and created measurable business value in previous positions.
