At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences in a luxury setting.
- Company: Join a prestigious restaurant known for its high standards and vibrant atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Perfect for those passionate about food, service, and creating memorable experiences.
- Why this job: Be at the forefront of luxury hospitality and make a real impact on guest satisfaction.
- Qualifications: 2+ years in a supervisory role within fine dining or luxury hospitality.
The predicted salary is between 28000 - 35000 £ per year.
We are seeking a dedicated and hands-on Restaurant Supervisor to assist in the smooth running of our Restaurant and Bar operations. The role requires a strong leader with experience in luxury hospitality, ensuring exceptional service standards, team coordination, and guest satisfaction. The ideal candidate will support the Restaurant Manager in overseeing daily service, managing the team, and delivering an outstanding dining experience.
Key Responsibilities:
- Operational Leadership: Supervise the day-to-day restaurant and bar operations, ensuring a seamless guest experience. Act as the senior point of contact on the floor in the absence of the Restaurant Manager. Ensure smooth coordination between the kitchen, bar, and front-of-house teams. Oversee and assist with room service operations and minibar replenishment where required.
- Team Management: Lead, motivate, and manage the restaurant and bar team to deliver exceptional service. Conduct pre-shift briefings, ensuring all staff are aware of daily objectives, VIP guests, and menu specials. Assist with training and mentoring staff, upholding luxury service standards. Support the Restaurant Manager in scheduling and managing rotas to ensure proper staffing levels.
- Guest Experience: Engage with guests, ensuring their needs are met and expectations exceeded. Handle guest feedback and complaints professionally, resolving any issues efficiently. Monitor online reviews and in-person feedback, providing proactive solutions to improve service.
- Financial Control & Upselling: Encourage the team to maximize revenue through upselling premium food and beverage options. Support the Restaurant Manager with daily sales tracking and end-of-shift financial reporting. Assist with stock control and inventory, ensuring wastage is minimized.
- Health, Safety, and Compliance: Ensure all restaurant and bar operations comply with health, safety, and hygiene standards. Oversee allergen management procedures and ensure team compliance with food safety regulations. Conduct regular inspections to uphold cleanliness, service quality, and safety.
- Collaboration & Communication: Work closely with the Executive Chef to ensure smooth service, particularly during busy periods. Liaise with the Front Office team to coordinate guest requests, room service, and VIP arrangements. Ensure clear communication between all F&B departments to guarantee seamless operations.
Qualifications & Skills:
- Experience: Minimum of 2 years’ experience in a supervisory role within a luxury hotel, fine dining restaurant, or high-end hospitality environment. Strong knowledge of restaurant, bar, and event operations.
- Skills & Competencies: Strong leadership and team management abilities. Excellent customer service skills with a passion for luxury hospitality. Knowledge of fine dining service, wine pairings, and cocktail preparation. Ability to handle guest concerns professionally and efficiently. Familiarity with POS systems (e.g., Micros Symphony) and inventory management software. Strong attention to detail, organizational skills, and problem-solving abilities.
- Availability: Ability to work evening shifts, weekends, and public holidays as required.
Restaurant Supervisor in London employer: Sloane Place Restaurant and Bar
Join our dynamic team as a Restaurant Supervisor in a luxury hospitality environment where exceptional service is at the heart of everything we do. We pride ourselves on fostering a collaborative and supportive work culture that encourages personal growth and development, offering comprehensive training and mentorship opportunities. Located in a vibrant area, our restaurant not only provides a rewarding career path but also a chance to be part of a passionate team dedicated to creating memorable dining experiences for our guests.
Contact Details:
Sloane Place Restaurant and Bar Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and don’t be shy about letting people know you’re on the lookout for a Restaurant Supervisor role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Show up in style! If you can, visit the restaurants you’re interested in working at. Chat with the staff, observe the vibe, and make a good impression. It’s a great way to demonstrate your passion for the place and get your foot in the door.
✨Tip Number 3
Prepare for those interviews! Brush up on your knowledge of fine dining service and luxury hospitality standards. Be ready to share examples of how you’ve led teams and handled guest feedback in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, it shows you’re serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Restaurant Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for luxury hospitality shine through! Share specific experiences that highlight your dedication to exceptional service and how you’ve gone above and beyond for guests in the past.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Restaurant Supervisor role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how your skills align with our needs.
Highlight Leadership Experience:We want to see your leadership skills in action! Include examples of how you've successfully managed a team, conducted training, or resolved conflicts. This will show us that you’re ready to take charge and motivate others.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Sloane Place Restaurant and Bar
✨Know Your Stuff
Make sure you brush up on your knowledge of luxury hospitality and fine dining service. Familiarise yourself with the restaurant's menu, including any special dishes or wine pairings they offer. This will show that you're genuinely interested and prepared to engage with guests.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experience in managing teams. Think of specific examples where you've motivated staff or resolved conflicts. Highlighting your ability to lead and inspire a team will resonate well with the interviewers.
✨Engage with Guest Experience Scenarios
Prepare for questions about handling guest feedback and complaints. Think of a time when you turned a negative experience into a positive one. This will demonstrate your commitment to exceptional service and your problem-solving skills.
✨Demonstrate Financial Acumen
Since the role involves financial control and upselling, be prepared to discuss how you've contributed to revenue growth in past positions. Share any strategies you've used to encourage upselling or manage inventory effectively.
