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- Tasks: Join our team as a Receptionist & Office Assistant, managing patient interactions and supporting our medical staff.
- Company: We are a prestigious healthcare practice located in Chelsea, London, serving high net worth individuals.
- Benefits: Enjoy a competitive salary of up to £28,000 and a dynamic work environment.
- Why this job: This role offers a chance to develop your skills in a fast-paced, professional setting while making a real impact.
- Qualifications: You need 2 years of medical reception experience, excellent communication skills, and a knack for multitasking.
- Other info: Immediate start available; perfect for those looking to gain valuable experience in healthcare.
The predicted salary is between 22400 - 39200 £ per year.
This role reports directly to the Directors of the Practice. The role would be in conjunction with 2 Medical Secretaries and Practice Coordinator.
In-clinic working hours: 8:30am-6pm Monday to Friday
Location: Chelsea, London, SW1X
Starting date: Immediately
Job Type: Temporary or Permanent
Skills required:
- Excellent telephone manner
- Confident in dealing with demanding and high net worth individuals
- Excellent communication skills
- Computer literacy with Microsoft applications including Outlook
- Good computer and typing skills
- Organisation skills and multi-tasking
- Experience in Health care essential with 3 years experience
- Good teamworking skills
- Can maintain confidentiality
- Good attention to detail
- Multitasking and effective time management
Job Roles (but not limited to):
- Opening the facilities in the morning
- General front of house duties – checking in patients, making tea/coffee
- Answering/screening calls and taking messages accurately
- Management of doctor’s diaries and booking patient appointments
- Handling of correspondence both letters and emails
- Maintaining and scanning accurate patient records
- Generating invoices and taking payments
- Assistance with debt collection
- Tidying, stocking and maintaining facilities throughout the day
Pay: Up to £28,000.00 per year
Experience: Medical Reception: 2 years (required)
Contact Detail:
Sloane Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist & Office Assistant
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially in a medical reception context. Understanding the specific needs and expectations of high net worth individuals can set you apart during interviews.
✨Tip Number 2
Practice your telephone skills by role-playing common scenarios you might encounter as a receptionist. This will help you feel more confident and articulate when handling calls in a real-life setting.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or diary management plan. This demonstrates your ability to manage multiple tasks effectively, which is crucial for this role.
✨Tip Number 4
Network with professionals in the healthcare field, particularly those who work in similar roles. They can provide insights and tips that may help you during the application process and beyond.
We think you need these skills to ace Receptionist & Office Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical reception and office assistance. Emphasise your skills in communication, organisation, and multitasking, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with high net worth individuals and your ability to maintain confidentiality, as these are key aspects of the position.
Highlight Relevant Skills: In your application, clearly outline your proficiency with Microsoft applications and any specific healthcare software you have used. This will demonstrate your readiness for the technical aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Sloane Medical Practice
✨Showcase Your Communication Skills
As a Receptionist & Office Assistant, excellent communication is key. Be prepared to demonstrate your telephone manner and how you handle conversations, especially with demanding individuals. Practise answering common questions clearly and confidently.
✨Highlight Your Experience in Healthcare
Since experience in healthcare is essential, make sure to discuss your relevant background. Share specific examples of your previous roles, focusing on how you managed patient interactions and maintained confidentiality.
✨Demonstrate Organisation and Multitasking Abilities
This role requires strong organisational skills and the ability to multitask. Prepare to discuss how you prioritise tasks and manage your time effectively, perhaps by sharing a scenario where you successfully juggled multiple responsibilities.
✨Familiarise Yourself with Microsoft Applications
Computer literacy is crucial for this position. Brush up on your skills with Microsoft Outlook and other applications mentioned in the job description. You might be asked about your proficiency, so be ready to provide examples of how you've used these tools in past roles.