At a Glance
- Tasks: Support customers by installing and servicing advanced 3D printing technology.
- Company: Join Nikon SLM Solutions, a leader in metal-based additive manufacturing.
- Benefits: Enjoy comprehensive health coverage, 401(k) matching, and paid time off.
- Other info: Opportunities for international travel and professional growth in a dynamic environment.
- Why this job: Be at the forefront of 3D printing technology and make a real difference.
- Qualifications: Bachelor's degree in relevant fields and hands-on troubleshooting experience required.
The predicted salary is between 35000 - 45000 £ per year.
Nikon SLM Solutions is a leading provider of metal-based additive manufacturing technology, commonly referred to as 3D printers, utilizing selective laser melting powder bed fusion technology. Our 3D printers are designed to produce parts directly from a variety of metal powders. The customers for our metal-based additive manufacturing systems come from various industries such as aerospace, energy, healthcare, and automotive. Headquartered in Lübeck Germany, Nikon SLM Solutions has more than 600 employees worldwide.
Nikon SLM Solutions Resident Service Engineers provide support to our external customers by applying their knowledge and experience with Nikon SLM Solutions machines. This position is primarily focused on installation and service, and the successful candidate will be responsible for the installation of complete systems at our customer location. Machine installation includes mechanical set-up, electrical hook-up, precision alignment, and establishing customer network interfaces.
CANDIDATE QUALIFICATIONS:- Provide technical support for Nikon SLM Solutions installed machines for electrical, mechanical, cooling, and gas systems to allow machines to operate at their optimal efficiency and productivity.
- Collaborate with customer personnel to ensure successful installation and start-up.
- Engage, teach, and train customer personnel on level 1 system use for Nikon SLM Solutions equipment and peripheral machines.
- Attend, and schedule when required, meetings with customers to discuss installation or repair status and timing.
- Communicate the installation or repair status frequently to the customer and the Service Manager.
- Work closely with the Service Manager to ensure customers are served with excellence.
- Bachelor of Science in Mechanical, Electrical/Electronic, Automation Technology or equivalent experience.
- Practical, hands-on mechanical and electrical troubleshooting experience with industrial equipment.
- Computer hardware/software set-up experience.
- Ability to read electrical schematics.
- Experience with 3D printing technology preferred, specifically, Metal Laser Powder Bed Fusion.
- Hands-on experience with automation systems in manufacturing plants.
- CAD software experience.
- Strong interpersonal and communication skills.
- Ability to travel internationally if requested.
- Ability to work independently and cope with pressure.
- Comprehensive health coverage including medical, dental, and vision.
- 401(k) plan and 4% match.
- Holiday Pay and Paid Time Off.
- Paid parental leave (maternity and paternity).
- Gym reimbursement.
- Tuition reimbursement.
- Company-paid disability coverage.
- Company-paid life insurance.
Nikon SLM Solutions is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of religion, sexual orientation, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship or Green Card is required.
Resident Service Engineer in Kent employer: SLM Solutions NA
Nikon SLM Solutions is an exceptional employer, offering a dynamic work environment in Lübeck, Germany, where innovation meets collaboration. With a strong focus on employee growth, we provide comprehensive benefits including health coverage, tuition reimbursement, and generous paid time off, ensuring our team members thrive both personally and professionally. Join us to be part of a pioneering company in the 3D printing industry, where your contributions directly impact various sectors such as aerospace and healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Service Engineer in Kent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nikon SLM Solutions on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role involves hands-on work with machines, be ready to discuss your troubleshooting experiences and how you've tackled challenges in the past.
✨Tip Number 3
Show your passion for 3D printing! Research the latest trends in metal-based additive manufacturing and be prepared to share your thoughts during the interview. It’ll show that you’re genuinely interested in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Nikon SLM Solutions team.
We think you need these skills to ace Resident Service Engineer in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience with mechanical and electrical systems. We want to see how your skills align with the Resident Service Engineer role, so don’t be shy about showcasing your hands-on troubleshooting experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about 3D printing technology and how your background makes you a perfect fit for Nikon SLM Solutions. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills:As a Resident Service Engineer, you'll need to communicate effectively with customers and team members. In your application, highlight any experiences where you've successfully collaborated or trained others. This will show us you can engage with our clients like a pro!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Nikon SLM Solutions!
How to prepare for a job interview at SLM Solutions NA
✨Know Your Tech
Familiarise yourself with Nikon SLM Solutions' 3D printing technology, especially the selective laser melting process. Brush up on your knowledge of metal powders and how they work in additive manufacturing, as this will show your genuine interest and expertise during the interview.
✨Showcase Your Troubleshooting Skills
Prepare to discuss specific examples of your hands-on mechanical and electrical troubleshooting experience. Think of scenarios where you resolved issues with industrial equipment, as this will demonstrate your practical skills and problem-solving abilities that are crucial for a Resident Service Engineer.
✨Communicate Effectively
Since strong interpersonal skills are key for this role, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, as you'll need to engage and train customer personnel on system use. Good communication can set you apart from other candidates.
✨Be Ready to Travel
Understand that international travel may be part of the job. Be prepared to discuss your flexibility and willingness to travel when needed. This shows your commitment to supporting customers and your readiness to take on the responsibilities of the role.
